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Credit Card processing surcharge for Maintenance Fee New? as of 10/27/24?

jksung5295

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Went to pay my MF fee on their crappy website and I noticed that now they are charging $40 flat rate fee to pay maintenance fee no matter what the payment about is... is this new? Is this allowed?

I prepaid my maintenance 10/07/24 without any surcharge and only had $95.29 left to pay and i'm still required to pay $40 fee on my $95.29 payment. Which seems slightly excessive...

I was told that this was communicated as part of the statement that was mailed out but i have not received this yet but i was able to find this on their portal. Here is what it states

To help reduce maintenance fees, there is a surcharge when paying by credit card (not applicable to those residing outside the U.S.). A reduction in the credit card fee line is budgeted in the maintenance fee.

So, how does this help reduce the MF obligation for me? It looks like Hyatt Beach House went from $37.01 (2024) to $18.30 (2025), reduction of $18.71 but I get to pay $40 for the pleasure of reducing my fee by $18.71.... also not for people outside the US as it is illegal for them to do so...

I'm probably overreacting but this seems blatant money grab by Hyatt when they have heavily advertised the benefit of how you get 4x by paying with Hyatt CC. I probably should just suck it up and pay via ACH...
 

dioxide45

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It was previously discussed in this thread;
 

ncaahockeyfan

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Do we know if you can pay 2025 MF and also prepay 2026 in one transaction - only incurring the flat fee one time?
 

jksung5295

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It was previously discussed in this thread;
ah sorry... feel free to merge or delete this thread šŸ˜“
 

GTLINZ

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I saw it wanted to add $23 for me on an EOY contract with just a club fee due. Thats a 14.6% surcharge.

I'll be sending a check via snail mail.
 
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pedro47

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Banks are charging fees everywhere to make more money from retail stores to restaurants. IMHO
Restaurants are adding a 3% fee for using a credit card in Tidewater Virginia.:mad:
 

boraxo

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The credit card surcharge fees are ridiculous and management wilk lose more from bounced checks and late payments. Maybe we should all write NSF checks and they will reconsider this stupid policy.
 

dioxide45

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The credit card surcharge fees are ridiculous and management wilk lose more from bounced checks and late payments. Maybe we should all write NSF checks and they will reconsider this stupid policy.
NSF checks will also cost you as your bank will levy a fee for it. That will likely cost you more than just paying the credit card fee.
 

Sugarcubesea

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I saw it wanted to add $23 for me on an EOY contract with just a club fee due. Thats a 14.6% surcharge.

I'll be sending a check via snail mail.
I also will be sending a check, it took me forever on their website to figure out where to send the monies to via USPS mail
 

jksung5295

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to make it the most painful for everyone involved (including myself), I have sent them a check for the remaining balance to the address listed on the bill.
 

TolmiePeak

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The credit card surcharge fees are ridiculous and management wilk lose more from bounced checks and late payments. Maybe we should all write NSF checks and they will reconsider this stupid policy.
What is even more ridiculous is the fees the credit card companies charge the merchants. 2 to 4% to process a credit card payment? For what? That is way too high.
 

Sugarcubesea

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Does anyone know who I make the check out to for Hyatt Beach House
 

AJCts411

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What is even more ridiculous is the fees the credit card companies charge the merchants. 2 to 4% to process a credit card payment? For what? That is way too high.
I believe that the CC charges 1.9% in our case.
 

TolmiePeak

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I believe that the CC charges 1.9% in our case.
Why don't merchants pass also it the processing fees in all cases? Why should people using cash subsidies people using credit cards?
 

AJCts411

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Why don't merchants pass also it the processing fees in all cases? Why should people using cash subsidies people using credit cards?
Merchants in certain business areas like big box anything, restaurants that generate large volumes of cash, when collecting cash have gone to cashless (which I an against) for savings, yes cc are cheaper. Cash costs...carrying cash change, labor to count change, labor to count and prepare cash deposits, security, armored pickup, insurance, "shrinkage", bank charges usually 1/2 percent for cash deposits and withdrawals to businesses...so when you hear of businesses complaining, IMO, about CC charges, trying to pass on CC fees to the customer, I call BS. If Marriot accepted cash they would incur these costs. And Marriot DOES incur costs for cheques and transfers, banks do not work for free ever. So I call BS on Marriot trying to collect the maximum fees, aka offset. Then here are the fees we pay for belonging to the Club, and management fees...why are these cost NOT already included, MVW responsibility? So to answer your cash subsidizing cc's...I believe that is not true.
 

TolmiePeak

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Merchants in certain business areas like big box anything, restaurants that generate large volumes of cash, when collecting cash have gone to cashless (which I an against) for savings, yes cc are cheaper. Cash costs...carrying cash change, labor to count change, labor to count and prepare cash deposits, security, armored pickup, insurance, "shrinkage", bank charges usually 1/2 percent for cash deposits and withdrawals to businesses...so when you hear of businesses complaining, IMO, about CC charges, trying to pass on CC fees to the customer, I call BS. If Marriot accepted cash they would incur these costs. And Marriot DOES incur costs for cheques and transfers, banks do not work for free ever. So I call BS on Marriot trying to collect the maximum fees, aka offset. Then here are the fees we pay for belonging to the Club, and management fees...why are these cost NOT already included, MVW responsibility? So to answer your cash subsidizing cc's...I believe that is not true.
Ok, why don't they use automatic bank drafts to reduce the credit card fees then?
 

jksung5295

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Does anyone know who I make the check out to for Hyatt Beach House
Remit Payment To:
HV GLOBAL MANAGEMENT CORPORATION
BEACH HOUSE CONDOMINIUM ASSOCIATION, INC.
PO BOX 78080
PHOENIX, AZ, 85062-8080

they make it almost impossible to find the information on their "new and refreshed" web redesign. I didn't know this until i called them but you can access your statement on that external payment portal. Go to the top left Options -> E-Statement History. you should be able to see 2024 and 2023 statements there.
 

Sugarcubesea

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Remit Payment To:
HV GLOBAL MANAGEMENT CORPORATION
BEACH HOUSE CONDOMINIUM ASSOCIATION, INC.
PO BOX 78080
PHOENIX, AZ, 85062-8080

they make it almost impossible to find the information on their "new and refreshed" web redesign. I didn't know this until i called them but you can access your statement on that external payment portal. Go to the top left Options -> E-Statement History. you should be able to see 2024 and 2023 statements there.
Thank you, their website sucks and finding this was next to impossible....I'm saving this for next year..
 

GTLINZ

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I did get the bill in snail mail ... so i sent the check in with the pre_addressed slip and enclosed envelope.

The check, of course, was wrapped in something else. Never though i would have to worry about using the us mail. We use tracked envelopes when sending gift cards or large checks instead of the normal mail now. Thankfully this is not often, as it is expensive.

Our local post office shut down the use of the external mailboxes - you now have to go inside.

I am using my cc and accepting the extra charge for my full payments. It was just not worth it this year for my EOY unit with only a club fee.

 

TolmiePeak

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I did get the bill in snail mail ... so i sent the check in with the pre_addressed slip and enclosed envelope.

The check, of course, was wrapped in something else. Never though i would have to worry about using the us mail. We use tracked envelopes when sending gift cards or large checks instead of the normal mail now. Thankfully this is not often, as it is expensive.

Our local post office shut down the use of the external mailboxes - you now have to go inside.

I am using my cc and accepting the extra charge for my full payments. It was just not worth it this year for my EOY unit with only a club fee.

Why would any scammer bother stealing mail which is a serious offense? They can just go down to the grocery store and take a picture of someone writing a check. All of the information you need to print fake checks is in plain view.
 

GTLINZ

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Why would any scammer bother stealing mail which is a serious offense? They can just go down to the grocery store and take a picture of someone writing a check. All of the information you need to print fake checks is in plain view.

I would think that the external mailboxes at the post office were a volume thing - so many opportunities with checks plus cash and cards.
 

TolmiePeak

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I would think that the external mailboxes at the post office were a volume thing - so many opportunities with checks plus cash and cards.
That makes sense. Just proves that using online banking and payments are actually far more secure than traditional methods.
 

boraxo

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Why would any scammer bother stealing mail which is a serious offense? They can just go down to the grocery store and take a picture of someone writing a check. All of the information you need to print fake checks is in plain view.
Where have you been this has been all over the news for a couple of years.

Thieves are breaking into blue outgoing mailboxes as well as regular mailboxes to steal checks. In the case of personal checks they "wash" them to remove the ink and then make them payable to themselves for a high amount. They are robbing USPS delivery people at gunpoint of box keys.

Checks are a huge fraud risk for consumers now - I rarely use them anymore and when I do I hand them to the gardener or mail them inside a post office. The risk is not so much liability (the banks will reimburse you for fraud) but you may not get your funds back for months and you may have to close your account if someone prints fake checks with your account number.

As noted above Marriott aka Hyatt also has some risk as they will incur a chargeback for fraudulent checks plus fees if checks bounce etc.

Checks are bad news which is why for decades merchants and consumers prefer credit cards despite the fees. We should resist these new garbage fees as much as possible at every opportunity. To provide an example my phone company provides a discount for ACH autopay. So I set up ACH autopay but every month I pay my bill early by credit card which provides free phone insurance.
 
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