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HYATT: Beaver Creek, Breckenridge, Bonita Springs, and 2X Dorado Puerto Rico.
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MEXICO: Crown Paradise, Royal Holiday Club, Vidanta Mayan Palace, and Vidanta "Kingdom of the Sun-Nuevo Vallarta at Vidanta World.
Ive had trouble with it many times. even if and when its 2 and a half minutes, Sometimes its just not enough. A sometimes it runs short I think. Ive had to remake payments and reservation several times to beat the clock. But I have not recent;y used the system so I can't say at this time.
Maybe tale a video of it - From beginig to end- if only 15 seconds was given to you - to prove it to Hyatt and then report it to them. i.e. your screen shot does not actualy prove you only had 15 seconds total to do your next step - and they would maybe tend to not want to belive you. Just a thought !
I had the same problem a few weeks ago, the ridiculous timer. Time out, start over, time out. And it's not because there is a rush, line up to book those days. Quite unrealistic.
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