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Contract Consolidation - Did Vistana stop consolidating contracts under one profile?

Ntouch10

TUG Member
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Westin kaanapali
Hi, I just purchased my third timeshare for KOR. I was told it couldn't be on the same profile and that I would have to create a new profile by customer service. All the information is exactly the same on all of the contracts. Has anyone found/ figured out a workaround for this? Is this truly the system is no longer set up to do this or is it a stubborn representative? If there is a thread about this topic, please point me toward that thread. Thank you
 
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ljmiii

TUG Review Crew
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Hi, I just purchased my third timeshare for KOR. I was told it couldn't be on the same profile and that I would have to create a new profile by customer service. All the information is exactly the same on all of the contracts. Has anyone found/ figured out a workaround for this? Is this truly the system is no longer set up to do this or is it a stubborn representative? If there is a thread about this topic, please point me toward that thread. Thank you
I was just told by the CSR who was linking my account to my first Vistana ownership to reach out to the title transfer team and make sure they had my (new) Vistana account number for when they got around to processing my second resale purchase. Which I did and the title team confirmed.

And yes, I do remember reading a thread where someone said that Vistana would no longer link resale purchases into an account with direct purchases. But it was a while ago.
 

Ntouch10

TUG Member
Joined
Oct 31, 2022
Messages
5
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1
Resorts Owned
Westin kaanapali
I was just told by the CSR who was linking my account to my first Vistana ownership to reach out to the title transfer team and make sure they had my (new) Vistana account number for when they got around to processing my second resale purchase. Which I did and the title team confirmed.

And yes, I do remember reading a thread where someone said that Vistana would no longer link resale purchases into an account with direct purchases. But it was a while ago.
Thank you. I will reach out to the title team - crossing my fingers:)
 
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