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Consecutive stays with mixed usage

TRAVELING FOOL

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We recently stayed at a Marriott timeshare using a week of DPs,plus added one extra night with cash consecutively. We did the same thing the previous month, adding two cash nights. Each transaction was treated separately, thus giving us added MRPs and the 500 platinum points each time. The second time we did not get this,so I went to the front desk and spoke with the manager. He stated they combined it into one stay.I showed him the way it was done the first time, and he said it would be taken care of. I see it still has not. Am I correct in understanding this?
 

SueDonJ

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Marriott Barony Beach and SurfWatch
We recently stayed at a Marriott timeshare using a week of DPs,plus added one extra night with cash consecutively. We did the same thing the previous month, adding two cash nights. Each transaction was treated separately, thus giving us added MRPs and the 500 platinum points each time. The second time we did not get this,so I went to the front desk and spoke with the manager. He stated they combined it into one stay.I showed him the way it was done the first time, and he said it would be taken care of. I see it still has not. Am I correct in understanding this?

No. :) The correct way for consecutive reservations/nights to be counted for purposes of the Marriott Rewards Platinum Arrival Gift is as one stay. I've also had some stays where the 500MRP are given for each separate reservation number, but if they don't do it that way then you don't have a legitimate claim to demand it.
 

tschwa2

TUG Review Crew: Veteran
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A few in S and VA, a single resort in NC, MD, PA, and UT, plus Jamaica and the Bahamas
From: https://www.marriott.com/rewards/terms/earning.mi

Rewards Terms & Conditions
A “stay" or "qualifying stay" means all consecutive nights a Rewards Program Member registers and personally pays and stays at any Rewards Program participating hotel, for which the room is billed to the Member.
 

TRAVELING FOOL

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From: https://www.marriott.com/rewards/terms/earning.mi

Rewards Terms & Conditions
A “stay" or "qualifying stay" means all consecutive nights a Rewards Program Member registers and personally pays and stays at any Rewards Program participating hotel, for which the room is billed to the Member.

Thank you for the info. I guess I got lucky the first time, and thought it was supposed to be done that way. Too good to be true!
 
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