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Complain to Wyndham

md8287

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I love TUG as it has so much value but with so many posts complaining about Wyndham I want to point out another avenue.
IMO, people should make sure to email Wyndham and post on the Club Wyndham Facebook page any and all complaints with changes, roll out, and new website. It is with volume there that maybe Wyndham will consider adjustments. Maybe.
 

Sandy VDH

TUG Review Crew: Elite
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I think I have put in a feedback item for each and every issue I have, I'm at 8 or 9 by now. I am hoping I get a better response (than phone) and they have registered my issues.
 

happyhopian

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Yes I reply to their posts, that what when they are promoted it will be seen by more people. Posting to their page will be seen by no one. Post comments to their most recent posts
 

breezez

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My advice for people with serious problems is to file consumer complaints with Florida, Nevada, and Your States Attorney Generals office.

While not the same thing, when FIOS by Verizon was sold to Frontier my stuff just stopped working, you would spend hours on hold only to get an idiot on the other end in another country just reading scripts, finally they would schedule a tech who would stiff you on your appointment. I even posted on the director of customer services person web page and got no response. I tried their facebook page along with thousands of others no response

I live in Florida and filled complaint with Attorney Generals Office for fraud ( i.e. Not getting service I paid for.). And I filed with department of Agriculture because they handle FCC complaints in my state.

My result 3 days after filing complaints with the state. I had multiple people from Frontier rolling out the red carpet to make me a happy camper and offering subsidies for the terrible experience I had.

So if you feel Wyndham has wronged you, if your accounts are not working many people filing complaints with states attorney office may get you a better resolution to your situation faster or provide more relief than hoping for a class action law suit.

I posted my results on facebook about this experience. Shortly there after, hundreds of additional complaints were filed and TV news outlets, and radio news ran with stories and Frontier ended up setting call centers in Florida to assist people in a drastically faster pace and make things right with the consumers.
 

Cheryl20772

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If you consider your self a 'Senior' and this mess continues, this is the best contact I've found for Florida company problems. http://www.seniorsvscrime.com/
It works for the Florida attorney General's office and is operated by senior volunteers. They impressed me with great advice for a different problem.
 

md8287

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Key is, if you are seriously impacted, make noise loudly enough that Wyndham and potential Wyndham customers hear you.
 
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