• Please check out the review contest thread here vote for the best review and cast your vote for the best review to start 2020! winner gets a $50 gift card!
  • The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 26 years!

    Join tens of thousands of other owners just like you here to get any and all Timeshare questions answered!
  • TUG is starting a new contest that will award $50 to the best review submitted within the next two weeks!!

    Read more here
  • TUG has now saved timeshare owners more than $14,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $14 Million dollars
  • We completed the upgrade of the TUGBBS forums recently and are still working on issues/customizations/changes etc. Please post in the thread in the ABOUT TUGBBS section with your feedback. Note if you are unable to log in or access the forums please email us at tug@tug2.net!
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! Join tens of thousands of other owners who get this every week! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

Coconut Plantation pool complaints

dahntahn

TUG Member
Joined
Jul 10, 2013
Messages
56
Reaction score
30
Points
129
Location
Pittsburgh PA
Resorts Owned
DVC Saratoga Springs, Hyatt Beach House, Hyatt Coconut Plantation
There is a long thread on the Facebook HRC page of folks complaining of people playing very loud music poolside. When they asked staff to step in, nothing was done. They also said that some at the pool were not HRC owners or renters, but claimed they had bought some kind of admission pass from the resort. Anybody had similar trouble? We are owners there and often trade other HRC points to go there. It is our favorite resort and have never seen such a problem, although we usually hang out at the adult lap pool. Check out the FB posts.
 

SteelerGal

TUG Member
Joined
Mar 8, 2019
Messages
840
Reaction score
299
Points
114
Resorts Owned
WKV, SDO, HPP, Bay Club
I saw that thread. Hopefully this doesn’t become the norm regarding day passes.
 

IslandTime

TUG Member
Joined
Jun 20, 2011
Messages
127
Reaction score
21
Points
129
Location
Orlando
I read those comments as well, sounds like a real mess. Hyatt is telling people they don't sell day passes but an owner saw it as it was happening.. I'd be unhappy if it happened where we own.
 

silentg

TUG Review Crew: Expert
TUG Member
Joined
Jul 17, 2005
Messages
4,380
Reaction score
1,703
Points
398
Location
Central Florida
Resorts Owned
HICV Orange Lake, Fitzpatrick's Castle Holiday Homes, The Pines At Aspen East
We owned a small resort in Vermont. One year we went to our home resort and they were offering a summer program to residents of the town. They got to use the pool and tennis courts.
Everyone was cordial and got along with the guests.
I can see how this could get out of hand with over run of Day users. Don’t remember what it cost them but it helped the resort with expenses.
Silentg
 

dms1709

TUG Member
Joined
Jun 9, 2005
Messages
373
Reaction score
20
Points
228
Location
Maryland
Resorts Owned
Hyatt Coconut Point (4), Marriott Legends Edge, Mansfield Au,
I sent a email to the resort manager and the board president requesting information about use of the facilities. We own two weeks and this is the first I heard about day usage, which I would find unacceptable.
 

Sugarcubesea

TUG Member
Joined
Mar 9, 2014
Messages
2,710
Reaction score
1,174
Points
298
Resorts Owned
QH, HBC, VBHC, & Pinestead Reef
There is a long thread on the Facebook HRC page of folks complaining of people playing very loud music poolside. When they asked staff to step in, nothing was done. They also said that some at the pool were not HRC owners or renters, but claimed they had bought some kind of admission pass from the resort. Anybody had similar trouble? We are owners there and often trade other HRC points to go there. It is our favorite resort and have never seen such a problem, although we usually hang out at the adult lap pool. Check out the FB posts.
I saw that thread. Hopefully this doesn’t become the norm regarding day passes.
I also saw that thread and boy I would have been upset too...
 

dms1709

TUG Member
Joined
Jun 9, 2005
Messages
373
Reaction score
20
Points
228
Location
Maryland
Resorts Owned
Hyatt Coconut Point (4), Marriott Legends Edge, Mansfield Au,
I received a prompt response from the manager at Coconut Plantation regarding the day passes, but the kicker is the Limited county club program. It can only be used by owners that purchased thru the developer only and is 450.00 per year. I did email Rick Rudd, the Board of Directors president, but have not heard back.

Thank you for contacting me. Coconut Plantation does not currently offer day passes. We do however have an annual membership that can be attached to local deeded owner's called the Limited Country Club program. This gives the owner access to the property throughout the year, and they pay an annual fee in addition to their normal maintenance fees for the use. We have been limiting the program with blackout dates in order to maintain the facilities for our owners that are staying on site. These guests often drive on site, which may be the guests you saw arriving by car to the pool deck. Please feel free to contact me with any additional assistance I can provide.
Sincerely,
Reinery Martinez
Resort Manager
 
Top