So here's the thing, Some of you can cry about how your dainty ears cannot handle the unwanted phone calls and your eyes cannot stand the sight of the unwanted texts, and even opine about how these unwanted texts ruined your vacation, but here's the deal...
You all have entered into a business relationship with Wyndham. As such, they are exempt from any of the laws against unsolicited phone calls and texts that are being referenced. Period.
Is it a good business practice? No... admittedly not, but also, some of you need to put your big boy and big girl pants on, and stand up for yourselves, or at least stop whining about this.
Or take the RickandCindy approach and leave ownership... because this sort of thing isnt going to change. And it isn't illegal.
Sort of but not exactly. The
donotcall@wyn.com list exists because there is a legal requirement for any/all telemarketing or any other type of phone call in which the caller is soliciting you to provide an opt-out function/capability. This includes calls at the resorts to the best of my understanding. It used to be that submitting a request to
donotcall@wyn.com also resulted in the owner being placed on the DoNotGift/DoNotSell list - but this changed last summer. What I now recommend is for
all owners to submit a request to be placed on the DoNotCall list - as this is something Wyndham (or any other business that attempts to solicit via phone calls) must honor. Texts are opt-in only as a general rule - but once you opt-in - and as someone else said - you likely did opt-in for text communications at some point - but if you did - you can simply text back to be removed from the list (opt-out) - and they typically must honor this request as well - and this is typically done by replying STOP in the text thread. Just beware that this may also result in not receiving the texts you want to receive from Wyndham for resort check-ins and so forth.
Lastly, the other thing every Wyndham owner should do is to leverage the opt-out function embedded within Wyndham's Privacy policy - which everyone can review by going here:
Club Wyndham cares about your privacy. Learn more about Club Wyndham's privacy practices online.
clubwyndham.wyndhamdestinations.com
Here's a link directly to the op-out form that will require Wyndham to legally remove your PI from being shared with any/all third party affiliates (you know - those random sell your timeshare phone calls that you get?):
You have the right to restrict the sale of your personal information to Wyndham Destinations affiliates and outside companies that we do business with. Learn more here.
www.wyndhamdestinations.com
Here's what your right are to as described in the link above:
You will receive an email response when submitting this form indicating your case number. Then, at some point within a few weeks of your submission you will receive confirmation along this line (yes, I did this myself):
Here's why this may be important, and I say may, because I've been using the text messaging, including the forms used to capture information prior to check-in, and I've never received any text for a meeting invite as has been indicated in this thread. Wyndham likely uses a third party for these text messages, and by refusing to have your PI shared with any third party - you should no longer receive these texts. If you do - you should reference your case number and opting out of all sharing of PIs to third parties - and send it to both Michael Brown's office and
privacy@wyn.com for review. This may or may not work - but if enough of us start complaining - someone at Wyndham will start to take notice - as they must reply to privacy rights issues via these mechanisms legally.