Hey Viv
Right on.
A couple nits. CWA owners do elect Board unlike VOI which is appointed by Wyndham. Meeting is this May 2, 2012 in Orlando.
Some states like Colorado and I think Florida do require Developer sales people to be licensed real estate broker, but most do not. In Colorado it takes same broker license to sell time share as million dollar mansion. This raises an interesting point . When only one real estate broker, they are effectively acting as transaction broker . While higher responsibility to Developer who compensates they still have an obligation to disclose material facts to buyer. To me this would include same 154K points he is selling for around $25K is readily available on resale market for a couple bucks. Like if he knew a boiler factory or Burger King was going up on vacant lot next door to house he was selling you!
As far as training the following salespesron help wanted ad says it all. Do not know how to post click on prior post so reprinted.
Does following sound familar? Quote from Wyndham web site!
Sales representatives focus on relationship building as they provide our guests the opportunity to purchase world class destinations. Imagine a job that allows you to be…
Part Real Estate Professional
Part Sales Representative
Part Travel Agent
100% Dream Broker
A Day in the Life
After a morning meeting with the sales force, your tour time has arrived. Now is your time to shine. After you greet your guest, you will spend the next 15 minutes or so talking with them about their vacations (i.e. have they vacationed in the area before?; where do they like to go?; what do they like to do?; what is their dream vacation?) and about their family (i.e. how long have they been married?; do they have children?; grandchildren?) After rapport building with our guests, it is time to spend the next 45 minutes discussing why we vacation, the value offered by ClubWyndham Plus and the advantages of purchasing today.
It is time to incorporate one of our sales tools. You'll take your guests to a plasma screen display full of resorts, travel packages, and the travel calculator. After building their own travel budget, you head for our luxurious condominiums for a tour of several units. Shortly after the tour, you have arrived at the sales center and will propose a vacation package
custom matched to the budget and desires of your couple. As you move thru the process, you will call your manager to the table to assist with closing the sale.
Your couple decides to purchase!! Break out the cheese, crackers, and sparkling grape juice to celebrate. Then take them to the Quality Service Team to finalize all the paperwork. (Top performers will sell 1 - 2 families per week)
Benefits and Compensation
An awesome benefits package in less than 31 days!! This includes your choice of comprehensive health plans (medical, dental, vision, life, AD&D, short & long term disability, etc.) 401K plan (after 1 year), tuition reimbursement, attraction discounts, plus much more!!
Can you see yourself making $65,000, $80,000, or $100,000? We've got a plan and support team to help you meet your goals.
Requirements
Skills Required
Let us help you make the most of your dynamic, enthusiastic personality in a fun and inviting environment. Our top associates share a passion for winning, a healthy team spirit, and desire to improve the world one vacation at a time. The successful sales representatives sell with passion, have self discipline, practice listening skills, show mastery of the sales process, and focus on individual & team goals.
COMMENTS: Let's see 15 minutes to become BFF, 45 minutes to unload perfumed manure from brief case, 1 hour to tour and an hour to present the deal. Adds up to 3 hours.
To sell 1 or 2 a week does that mean seeing 3-4 people six days a week?
Statistics I have seen indicate 1 out 15-20+ buy!
Yes, the salesperson assigned to work you over and become BFF for today is not a former used car salesperson or diabarred attorney hired yesterday. They are very well trained, in fact you will find former Wyndham sales people everywhere as they are so well trained and in demand.. A personal experince was at AVP a few years ago. While checking in a group of about 20 was also. They were there for a weeks training before launching sales at new LBM resort.
You will also find
www.mywyndhamlawsuit.com very informative. Jim, a former salesman tells all. He details how felon on probation who was sales manager in Branson and created the "Take Away" and did such a good job promoted to new resort in San Antinio to fire up staff there!
He posts the 30 rules/code of conduct from Fairfield circa 2005 which are really used to give new salespeople ideas. No, there are not a couple local rouges but a system that encourages making sales, however.
More likely one or two good guys/gals. That is why one hears the same horse manure from Hawaii to Florida.
Indeed after person does not buy sales person is debriefed and new reason for not buying sent to corporate to develop new BS to counter with.
Think I cannot afford-do small EOY, need to talk with lawyer-you are over 25, are you too wimpy to make decision, want to check resales- scammer that will steal your money, have to think about-you owe it to your family cheap skate, don't like resort-we have 71 others and RCI thousands
It definitely is not a job I would take. As a basically truthful accounting type I would probably be fired the first day.
As far as education, forums like this and Wyndam one that is down and owner seminars like ones offered at Meadows in Branson by salaried owners relation person like Nancy Solcum are the way to go. She offers three or 4 days a week generally covering topics that come up when one has a lot of points, uses RCI, points pool, etc. and is available for personal questions afterwards. This where I learned about cancel and rebook, RCI 28K deposits and other fine points.
