Jan M.
TUG Member
- Joined
- Jun 17, 2010
- Messages
- 4,526
- Reaction score
- 5,885
- Location
- Tamarac, FL
- Resorts Owned
-
Wyndham Presidential Reserve at Panama City Beach
Club Wyndham Access
Grandview Las Vegas and Discovery Beach Resort - Both in RCI Points
Woodstone and Summit at Massanutten - Both in RCI weeks used as Wyndham PICs
Check your reservations at Emerald Grande for the rest of 2024 to make sure you weren't overcharged the prime season rate for dates that are high or value season.
I was only able to verify dates starting on 9/29 through December showing at prime season points instead of the high and value season points they should be. I also only checked various dates for the 3 and 4 bedrooms. Those are the units on the Emerald Grande East point chart you'll find on page 62 of the Directory.
The Presidential Reserve units I checked are correct. Maybe because they have their own separate Captain's Court point chart? I also didn't check the Sunset Suites units that have their own point chart. It can be found on the resort page but not in the Directory or either supplement. Those units are: studio, studio deluxe, the other one bedroom deluxe, one bedroom plus, 2 and 3 bedroom lofts.There are some other new types of units that have been added to the inventory but even the resort page doesn't show the point chart for them.
Prime season ends with week 35 or on September 6/7/8. High season is weeks 36-43. Value season is weeks 44-52.
I did report this to Owner Care and asked them to put in a ticket. I wouldn't suggest holding your breath. If you call in they will refund the points you were overcharged.
I was only able to verify dates starting on 9/29 through December showing at prime season points instead of the high and value season points they should be. I also only checked various dates for the 3 and 4 bedrooms. Those are the units on the Emerald Grande East point chart you'll find on page 62 of the Directory.
The Presidential Reserve units I checked are correct. Maybe because they have their own separate Captain's Court point chart? I also didn't check the Sunset Suites units that have their own point chart. It can be found on the resort page but not in the Directory or either supplement. Those units are: studio, studio deluxe, the other one bedroom deluxe, one bedroom plus, 2 and 3 bedroom lofts.There are some other new types of units that have been added to the inventory but even the resort page doesn't show the point chart for them.
Prime season ends with week 35 or on September 6/7/8. High season is weeks 36-43. Value season is weeks 44-52.
I did report this to Owner Care and asked them to put in a ticket. I wouldn't suggest holding your breath. If you call in they will refund the points you were overcharged.