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Changing/adding subscriber to RCI

wheaties

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Hi, Madge. After reading this post of yours from 8/30/05:

No more than two names can be listed on one account. Since spouses can be served even if not specifically named, married couples often list just one of their names so that they can add a son or daughter. However, it's important to mention that we are unable to issue duplicate membership materials.
__________________
~ Madge


am I correct in that I can contact RCI, take my name off our account, add my son's and, as the spouse of the remaining account holder, have access to RCI services via phone and computer? Your help is greatly appreciated.
 

Madge

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wheaties said:
Hi, Madge.

am I correct in that I can contact RCI, take my name off our account, add my son's and, as the spouse of the remaining account holder, have access to RCI services via phone and computer? Your help is greatly appreciated.

wheaties,

It's Customer Service Week and I'm just now getting back to my TUG posts - I hope to catch up next week!

You're basically correct; however, in order to replace one name with another, we need a signed, written request from the person whose name is being removed. It can be fairly simple, but we do need it in writing.
 
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