DeniseM
Moderator
- Joined
- Jun 6, 2005
- Messages
- 57,672
- Reaction score
- 9,091
- Points
- 1,849
- Resorts Owned
- WKORV, WKV, 2-SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim)
So it says this when I go to web site: Canceled Fixed, Ultra Premium, Specific Week or Event Use Rights will be reinstated as Floating Use Rights and villas based on availability. For more information about your ownership and reservation assistance, please call Owner Services. But of course they aren't open now to confirm--didn't cancel once I saw this---thoughts? It is a fixed week 52 at Harborside
Try this first - you are highly likely to get incorrect info if you call - plus you can't call until tomorrow, and you don't want to wait that long to resolve this.
Did you actually click on CANCEL? You can check the terms BEFORE to take the final step:
- Find the reservation in your account.
- Click: VIEW DETAILS
- Click: CANCEL RESERVATION (don't worry, this isn't the final step)
- On the next page, the cancellation terms will come up.
- Copy and paste them into a post for our review. (Close the Vistana window for now - don't proceed yet.)
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