• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Cendant/RCI rearrangement

crazyhorse

newbie
Joined
Aug 3, 2005
Messages
97
Reaction score
0
Points
6
When does (did) the Cendant reorganisation take place? How will it affect the current RCI exchange rules?

RCI acts as a sort of go-between/middleman/agent for its members and the resorts.

As we pay for this agency service (we could in some instances book directly with a resort) we should expect value for money.

We might expect if a resort had to cancel, or alter exchanging arrangements, that RCI as the agent would provide a service in updating the member. However this is often not the case. RCI will come back and say contact the resort etc etc.

An example of this was given in another thread, and it illustrates that the left hand doesn`t know what the right hand is doing. A Fairfield resort which is (was?) owned by the the same master company as RCI, i.e. Cendant puts a responsibility on RCI, whereas RCI puts the responsibility on Fairfield (or the owner!)

Excellent service! :rolleyes:

It is hoped that the Cendant reorganisation referred to will smooth out some of the wrinkles in the system!
 

Madge

TUG Member
Joined
Apr 23, 2005
Messages
1,803
Reaction score
0
Points
36
Location
Carmel, IN
crazyhorse,

You can read the press release here. We do not expect to experience any significant changes in our day-to-day operations as a result of the split.
 
Top