Capital Vacations is dropping Interval International as the exchange company.

[jules54]

Do you own club interval gold (CIG) points based on your Grand Crowne ownership? If so, most responses are missing the mark answering your question.

I own Grand Crowne contracts that Grand Crowne assigned the point value to the specfic size units. When the Resort paid for Interval they paid for the Gold membership. I always upgraded to Platinum. Not certain what CIG points are I did start researching that last week even before the Capital emails. If anyone can explain that system let me know. So far it looks like 5,000.00 buys 100,000 pts that are good for 3 years. Points good for 4-6 weeks worth of vacations. Probably more like 3-4. With some added bonus certificates. Seems like no specfic resort tied to the points. You don’t pay exchange fees only a set amount like getaways. Someone on the Interval Facebook page seems to be the seller.

 

[jules54]

It is Interval's rules that CIG points don't transfer on a resale. I expect OP now just owns Grand Crowne weeks. FWIW Grand Crowne still shows up in the II directory. We need a bit more feedback from the OP to have this figured out.

The contracts were gifted to me. The points did transfer and the previous years transferred also. In the system I use with Interval you call the Grand Crowne Interval number 1-877-778-7739 with questions or to do exchanges by phone. If done online owner exchanges pays the exchange fee and Interval calls Grand Crowne to verify the available points. Until points are verified the confirmation is pending. If an owner has points that expire 12/31/2025 they can use those points to for exchanges in 2026.

 

[jules54]

I don't think Capital will (or can) remove your owned location from Interval. You just have to pay for your own Interval account. I use both Fox Run and Gatlinburg Town Square with II and also got a "free" Trading Places Legacy account (which is mostly RCI with lower exchange fees somehow or other). I have so far ignored TPL as I don't see much value for me in that.

In an email from Interval they told me I would have to pay for my own Interval membership starting Aug.2026 as Capital won’t pay the memberships after 2025. Yes Capital says the Trading Places is a Legacy account. I already have RCI with my Wyndham membership. I usually only use it to trade into Mexico as Wyndham points are pretty expensive to use for trading.
I assume this change effects all Capital owners weather weeks or points. I dislike calling Interval because many of the reps have no idea what is going on and give misinformation.

 

[jules54]

There have been different reports about what happens to II accounts that are paid for by the timeshare brand. Sometimes it takes several months for the account to close down, sometimes sooner. Keep a note of the II member number so you can call next month to see if you can pay the annual membership. The II cust service reps, probably don't know what the arrangements is so won't be able to tell you. You could try to email the TUG contact at II tugmembers@intervalintl.com

When my original El Cid contract/Wyndham points expired and the El Cid quit paying the Interval membership fees Interval simply let me pay them myself. I didn’t have any existing reservations on that account, but I’m certain if I did those confirmations would have been cancelled if I didn’t pay the memberships after fees myself.

 

[jules54]

Is this just for Grand Crowne or for all Capital Vacation resorts?

I assume owners with other Capital resorts would have received emails just as I did.

 

[jules54]

So are they stripping away the CIG points unilaterally? If it is CIG, one would think it has to trade in II.

This is not that as I have no idea what CIG points are.

 

[jules54]

Resort groups that pay the membership on behalf of their members generally keep the relationship with RCI or Interval. The agreement is between RCI and the Club. RCI does not have a direct contractual relationship with the club member. The club documents generally provide verbiage that the club will affiliate with a global exchange provider. That is what makes the members portable (when club membership expires and the club switches the members all move over to the new club. In the case of a breakup there are generally survivor clauses that respect confirmed exchanges etc.

That is exactly what I feel like a survivor of Grand Crowne and Capital Vacations. Their owner services is the worst Ive ever experienced in my 33 years of owning timeshares.

 

[jules54]

I deposited Foxrun week 52 for 2026, and Capital confirmed it for 2026. I paid in advance. Many people use II for Foxrun. This would be a negative change enough for me to not pay in 2027.

Come on now Cindy your used to being screwed over by timeshare companiesAs am I. Still makes me want to scream. If I ever did my job like those organizations do theirs I would have been fired and tossed out on the street. Of course I’m retired now and I always worked under Union protection so you almost had to murder someone before they could fire you.( This is a joke before anyone gets all in my business)

 

[dioxide45]

I assume this change effects all Capital owners weather weeks or points. I dislike calling Interval because many of the reps have no idea what is going on and give misinformation.

But do all Capital owners have their II account paid for by Capital? If they are paying for their own, I don't think this impacts them. Many of the Capital Vacations resorts are simply older legacy resorts where Capital took over property management. The rules of the underlying week still apply. In some cases owners of those resorts are trading in their week and buying trust points from Capital. That is a different type of product from what you own.

The question is, what is it that Grand Crown really is, is it a points based ownership, or a deeded week?

 

[jp10558]

Yea, Capital never paid for II for me (or RCI), but I could use the weeks there.

 

[dioxide45]

This is not that as I have no idea what CIG points are.

What you wrote in the original post sounds exactly like Club Interval Gold though. Your ownership is assigned a points value and you use those points to make reservations (exchanges) within II. I understand the II most often handles home resort reservations too. I believe the points chart varies by resort. So there isn't one single points chart.

 

[gravityrules]

A paid for Interval Gold membership is part of Club Interval Gold (CIG) ...

 

[TUGBrian]

it sounds like capital is simply no longer paying the membership as part of the ownership, vs dropping the resorts affiliation with II?

 

[jules54]

But do all Capital owners have their II account paid for by Capital? If they are paying for their own, I don't think this impacts them. Many of the Capital Vacations resorts are simply older legacy resorts where Capital took over property management. The rules of the underlying week still apply. In some cases owners of those resorts are trading in their week and buying trust points from Capital. That is a different type of product from what you own.

The question is, what is it that Grand Crown really is, is it a points based ownership, or a deeded week?

It’s probably just me because Capital was been such a terrible organization to work with. Years ago before I owned there Capital came into Grand Crowne and had a desk to sell their product. Then there was a big lawsuit between the 2 company’s and who know how that turned out. Then 3 years ago(I think) Capital came on as the management team. We usually used our membership to exchange through Interval. About 2 years ago we stayed at Grand Crowne for a week. We did the presentation to hear about the New Capital points program. It was ridiculous. The resorts involved are no more than Standard resorts. Before the presentation was over the sales manager lied to me at least 4 times. Of course then he got all up in my face about not wanting to buy their product because his fear tactics didn’t work. Buy now or you’ll never be able to use your Grand Crowne resort. I believe it finished with him saying “how stupid are you” I started laughing and told him his allotted time was up 10 mins ago. We left with our loot which was substantial.

 

[jules54]

But do all Capital owners have their II account paid for by Capital? If they are paying for their own, I don't think this impacts them. Many of the Capital Vacations resorts are simply older legacy resorts where Capital took over property management. The rules of the underlying week still apply. In some cases owners of those resorts are trading in their week and buying trust points from Capital. That is a different type of product from what you own.

The question is, what is it that Grand Crown really is, is it a points based ownership, or a deeded week?

My memberships are deeded weeks. I have the deeds. As far as other Capital resorts I have no idea.

 

[jules54]

What you wrote in the original post sounds exactly like Club Interval Gold though. Your ownership is assigned a points value and you use those points to make reservations (exchanges) within II. I understand the II most often handles home resort reservations too. I believe the points chart varies by resort. So there isn't one single points chart.

I have been looking into CIG points. According to the person selling the product there is no home resort involved. You simply buy a points package that is good for 3 years with II no exchange fees more of a rental fees.

 

[jrb916]

But do all Capital owners have their II account paid for by Capital? If they are paying for their own, I don't think this impacts them. Many of the Capital Vacations resorts are simply older legacy resorts where Capital took over property management.

No, it depends on the resort. Stormy Point went from II to RCI to Dex (not sure how they did that but we traded a week in Branson for Point of Poipu!!!) & now they are affiliated w/Trading Places. We can still trade w/ II & we have always paid for it ourselves. We added our resale WM & Marriott TS to that account.

Best advise I ever received about TS’s was to STAY AWAY FROM CAPITAL POINT programs. We stil have our legacy, deeded week & avoid sales when we visit.

CV has so many products & programs, who can keep them all straight??

 

[Hindsite]

I have been looking into CIG points. According to the person selling the product there is no home resort involved. You simply buy a points package that is good for 3 years with II no exchange fees more of a rental fees.

There usually is resort inventory behind the points allocation, they just spin it as you not having a resort, when its actually the selling company that chooses the deposit based on the number of CIG points that you have. Its quite a good way for resorts to monetise sticky inventory.

I've seen a screen shot of what it looks like in an II account and you can see the resort week placeholder from which the points are derived. They run it as a membership not an ownership so it doesn't really matter. Not sure about the no exchange fees, as I haven't read anything specific on that. There is information in the II terms and conditions about how CIG works so you can read up there to get more info.

 

[theo]

Best advise I ever received about TS’s was to STAY AWAY FROM CAPITAL POINT programs.

In my personal opinion, the best advice might actually be to avoid anything and everything involving Capital Vacations in any way, whenever humanly possible.