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Can't get through to Owner Services
- Thread starter nalismom
- Start date
DavidnRobin
TUG Member
- Joined
- Dec 20, 2005
- Messages
- 11,870
- Reaction score
- 2,267
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- San Francisco Bay Area
- Resorts Owned
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WKORV OFD (Maui)
WPORV (Kauai)
WSJ-VGV (St. John)
WKV (Scottsdale)
Just tried calling - got through fine.
DeniseM
Moderator
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- WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 3 Lawa'i Beach Resort!
You can complete almost any transaction online at https://www.starwoodvacationnetwork.com/dashboard - I never call.
I am guessing you are trying to pay your maintenance fee, and so are a lot of other people, and that is why the phone lines are bogging down - you can pay it online and get an instant receipt.
*I just paid two - no delay and it went right through. Processing your transactions on line also removes the opportunity for human error, which is a very real possibility when dealing with the call center.
I am guessing you are trying to pay your maintenance fee, and so are a lot of other people, and that is why the phone lines are bogging down - you can pay it online and get an instant receipt.
*I just paid two - no delay and it went right through. Processing your transactions on line also removes the opportunity for human error, which is a very real possibility when dealing with the call center.
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Actually I was trying to see about making a reservation but then I remembered about being able to do it online.
Denise....I was wondering if folks paying their maintenance was the issue but the message really sounded like one of those AT&T messages when you dialed wrong or the number was not a good one.....this message just said I was unable to call that number right now - please try again later. I always pay my maintenance online......it's much easier.
Denise....I was wondering if folks paying their maintenance was the issue but the message really sounded like one of those AT&T messages when you dialed wrong or the number was not a good one.....this message just said I was unable to call that number right now - please try again later. I always pay my maintenance online......it's much easier.