Canel Contract - help!

[theo]

Good Trog...

I would send them a short note by regular mail (no need to be more formal here) advising them that:

1. You received the message on the answering maching phone call.
2. They have no right to unilaterally cancel your rescission request.
3. Your rescission request remains in effect and you expect that they will terminate the agreement and refund all moneys paid in accordance with terms of the sales agreement.

Strictly speaking you probably don't need to send this letter, but if it causes someone to move more quickly you get your money back sooner. Further, it removes any argument they might attempt that you tacitly agreed to put your rescission request on hold.

You don't need to go into any other discussion about anything. One paragraph with those three bullet points is all you need. And be sure to explicitly mention your contract number so they can't say it wasn't clear which of their many accounts was the subject of the letter.

Steve, for a troglodyte you sure do give consistently good advice...

 

[kwilson]

I hope you saved the recording of their call. The next time you have contact with them tell them you will be forwarding the recording to "the common interest community board in virginia" or the state Attorney General. That should get their attention and prompt action.