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Cancelled Reservation Points, Rules

thomas660

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I am going to have to cancel a reservation made with points from the credit pool. Can someone tell me how those cancelled points can be used. I know this has been discussed, but I can't seem to find where. Thanks for your help.

Tom
 

rrlongwell

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I am going to have to cancel a reservation made with points from the credit pool. Can someone tell me how those cancelled points can be used. I know this has been discussed, but I can't seem to find where. Thanks for your help.

Tom

Not a complet list but they will probably go back into the use year the reservation was made in. They can be used to book another reservation prior to the end of that use year. Be careful, when you make a reservation you have to tell them to use the cancelled points first or they will not. If you book on line then you would need to call them the same day and have them change the points used from regular to cancelled.
 

thomas660

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Not a complet list but they will probably go back into the use year the reservation was made in. They can be used to book another reservation prior to the end of that use year. Be careful, when you make a reservation you have to tell them to use the cancelled points first or they will not. If you book on line then you would need to call them the same day and have them change the points used from regular to cancelled.

Thanks for the response. I finally found the cancellation policy.
Tom
 

jjmanthei05

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Not a complet list but they will probably go back into the use year the reservation was made in. They can be used to book another reservation prior to the end of that use year. Be careful, when you make a reservation you have to tell them to use the cancelled points first or they will not. If you book on line then you would need to call them the same day and have them change the points used from regular to cancelled.

They will used canceled points if there are no current use year points available. They use points in order they expire so these wouldn't be used before say your credit pool points. When you have canceled points and regular points in the same use year they use regular points first for whatever reason, so that is where you have to watch out for it.

Jason
 

thomas660

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They will used canceled points if there are no current use year points available. They use points in order they expire so these wouldn't be used before say your credit pool points. When you have canceled points and regular points in the same use year they use regular points first for whatever reason, so that is where you have to watch out for it.

Jason

So, I have 53K points in the credit pool and 156K cancelled reservation points. If I make a reservation within Wyndham, they will use the 53K credit pool points first and then the cancelled points? I can't designate which points to be used?

Tom
 

rrlongwell

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So, I have 53K points in the credit pool and 156K cancelled reservation points. If I make a reservation within Wyndham, they will use the 53K credit pool points first and then the cancelled points? I can't designate which points to be used?

Tom

If you call the same day the reservation is made, they can use what ever eligable points you so designate. Normally, they will not use credit pool over cancelled points. The possable exception might be if the cancelled points are about to expire.
 

ausman

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You would be best to call the call center, the VC can influence what points are used if requested.

If doing online Jason gave you the answer.
 

jjmanthei05

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So, I have 53K points in the credit pool and 156K cancelled reservation points. If I make a reservation within Wyndham, they will use the 53K credit pool points first and then the cancelled points? I can't designate which points to be used?

Tom

Wyndham will always use the points that expire first. so if you have pool credits that expire in 2014 and you have canceled points that expire in 2012 it will use the canceled points first. This only becomes an issue when the points expire on the same day, then it is best to call because I am not 100% sure of the pecking order between pool credits and canceled points but I would think if they do expire around the same time you would want the pool credits used first because those can't directly be deposited into rci.

Jason
 

bnoble

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That's right. The rules are:

1: Use the points expiring earliest first.
2: If both Cancel and Regular points have the same expiration date, use Regular first.

I don't know what happens if Pool Credits and Regular/Cancel points have the same expiration date; I generally pool a week or so before the end of my Use Year, so I've never run into this situation.

You can call and ask the VC to use Pool credits instead of Regular/Cancel points, even if the credits expire later. Last I heard, they would not also allow you to use Cancel before Regular points if the two had the same expiration date, but YMMV.
 

jjmanthei05

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That's right. The rules are:

1: Use the points expiring earliest first.
2: If both Cancel and Regular points have the same expiration date, use Regular first.

I don't know what happens if Pool Credits and Regular/Cancel points have the same expiration date; I generally pool a week or so before the end of my Use Year, so I've never run into this situation.

You can call and ask the VC to use Pool credits instead of Regular/Cancel points, even if the credits expire later. Last I heard, they would not also allow you to use Cancel before Regular points if the two had the same expiration date, but YMMV.

I think you can request for canceled to be used first. Just say you want to use your points for an ARP transaction later and they will use the canceled points first.

Jason
 

bnoble

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That certainly used to be possible, but I vaguely recall reading from some folks (probably at atozed) that this was no longer being allowed---and it might depend on who, exactly, you get helping you. That's what the YMMV was for. Might be possible, I'm not sure I'd assume I could do it.
 
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