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Cancellation - Travelex Insurance or Deposit into Interval

tmhcars

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We are week owners and have 2 reservations to BeachPlace 5/2 to 5/9. One reservation is for a 2 bedroom villa, the other is for the lock-off guest room. Marriott site indicates we could deposit Into Interval a villa not but I am not sure about the lock-off. We have Travelex insurance which I assume would cover our loss because of “stay in place orders.” We have never had an Interval account so am I correct that I would have to join it and pay the fees associated with it if we decide to go that way? My current thinking would be to go the insurance route assuming I could recoup my management fees for the units. Any thoughts on our situation?
 

NJMOM2

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I would agree with Steven. I was reading they policy last week and got the same impression.
 

dioxide45

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From a past thread, the insurance turns into a catch 22. They don't want you to cancel the reservations and then file the claim. Guess what happens if the claim is denied 6 weeks later. You don't have any use of the units and you have no money from the claim. At least with taking the II deposit certificate, you end up with a guaranteed something. The value is questionable, but it is something. With the insurance, it doesn't seem that shelter in place is covered and there is a good chance of denial.
 

TheTimeTraveler

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We are week owners and have 2 reservations to BeachPlace 5/2 to 5/9. One reservation is for a 2 bedroom villa, the other is for the lock-off guest room. Marriott site indicates we could deposit Into Interval a villa not but I am not sure about the lock-off. We have Travelex insurance which I assume would cover our loss because of “stay in place orders.” We have never had an Interval account so am I correct that I would have to join it and pay the fees associated with it if we decide to go that way? My current thinking would be to go the insurance route assuming I could recoup my management fees for the units. Any thoughts on our situation?


Me? Go with the sure bet. Cancel, deposit into Interval International and maybe you can salvage something......

Insurance is nice to have but there is lots of paperwork and delays when filing a claim.




.
 
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Dean

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We are week owners and have 2 reservations to BeachPlace 5/2 to 5/9. One reservation is for a 2 bedroom villa, the other is for the lock-off guest room. Marriott site indicates we could deposit Into Interval a villa not but I am not sure about the lock-off. We have Travelex insurance which I assume would cover our loss because of “stay in place orders.” We have never had an Interval account so am I correct that I would have to join it and pay the fees associated with it if we decide to go that way? My current thinking would be to go the insurance route assuming I could recoup my management fees for the units. Any thoughts on our situation?
My understanding also is you would not be covered but you may want to contact Travelex to get confirmation. In the absence of assurance from them you're covered in this situation, I'd deposit.
 

nanceetom

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We are week owners and have 2 reservations to BeachPlace 5/2 to 5/9. One reservation is for a 2 bedroom villa, the other is for the lock-off guest room. Marriott site indicates we could deposit Into Interval a villa not but I am not sure about the lock-off. We have Travelex insurance which I assume would cover our loss because of “stay in place orders.” We have never had an Interval account so am I correct that I would have to join it and pay the fees associated with it if we decide to go that way? My current thinking would be to go the insurance route assuming I could recoup my management fees for the units. Any thoughts on our situation?
As far a Travelex, we also have insurance. We used DP for St. Kitts Beach Club April 3-11. I was told by claims department in Travelex, they do not cover any lost due to Coronavirus. I explained that all flights from the US have been cancelled to St. Kitts, the government of St. Kitts has banned anyone from the US, Italy, etc. from coming into their island and we have 'stay in place orders' not to leave. After I repeated this 3 times to her, it almost became funny as she said, "it is Coronavirus related", so not covered. She did say, if it were a hurricane, it be a different situation. With everything going on....We called American and got a refund (we had 7 tickets) and put our points in the holding fund, where we now have the 120 day and the expiration date of 12.31.21.
 

1Kflyerguy

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I would not count on the Travelex policy unless you actually get sick with Covid. The special Covid page really restricts what they will pay out on.

 

csodjd

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Me? Go with the sure bet. Cancel, deposit into Interval International and maybe you can salvage something......

Insurance is nice to have but there is lots of paperwork and delays when filing a claim.
.
I've never used Interval International before and don't know how that works. I have a week at Maui Ocean Club 2BR OF (old building) May 23-30. I'm not going to use it but have not yet canceled it. I have lots of questions.

Can I "deposit" that into Interval?
Do I just call MVC and ask them to do it?
What info do I need?
And, I guess most importantly, what does that mean for me? How do I tap that "value" from II and when can that be done? Are there any other options?
 

Pamplemousse

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I've never used Interval International before and don't know how that works. I have a week at Maui Ocean Club 2BR OF (old building) May 23-30. I'm not going to use it but have not yet canceled it. I have lots of questions.

Can I "deposit" that into Interval?
Do I just call MVC and ask them to do it?
What info do I need?
And, I guess most importantly, what does that mean for me? How do I tap that "value" from II and when can that be done? Are there any other options?

Is your week enrolled in the Marriott destinations club? If not, do you have an II account?
In any case log onto MVC and look at their covid-19 update posted right on the front page.
Its spelled out there and they will do the deposit for you. I have had luck with their chat feature the last few weeks.

I believe what you are saying is you want to cancel your ownership week less than 59 days from check in. Right now MVC is doing that as a late deposit into II which I believe will limit you to what II calls “flexchange” meaning you can only exchange from available inventory 60 days ahead of your check in. Week will be good for 2 years.
MVC is offering a special deal to those cancelling ownership weeks happening before 4/23- allowing exchanges 120 days ahead and reduced exchange fees.
 
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csodjd

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Is your week enrolled in the Marriott destinations club? If not, do you have an II account?
Sorry. Forgot that. No. It is not enrolled. No points. I don't think I have a II account presently, so I'd have to open that. (Frankly, I never anticipated having a reservation I wouldn't use or, if I couldn't, rent out for at least my maintenance cost. Who knew?) I have two separate MOC timeshares, one an even year, one an odd year. (Don't ask.) But before I open it and go that route, is it worthwhile?
 

Pamplemousse

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Sorry. Forgot that. No. It is not enrolled. No points. I don't think I have a II account presently, so I'd have to open that. (Frankly, I never anticipated having a reservation I wouldn't use or, if I couldn't, rent out for at least my maintenance cost. Who knew?) I have two separate MOC timeshares, one an even year, one an odd year. (Don't ask.) But before I open it and go that route, is it worthwhile?
See above message #11- I was editing while you were posting.
 

csodjd

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Is your week enrolled in the Marriott destinations club? If not, do you have an II account?
In any case log onto MVC and look at their covid-19 update posted right on the front page.
Its spelled out there and they will do the deposit for you. I have had luck with their chat feature the last few weeks.

I believe what you are saying is you want to cancel your ownership week less than 59 days from check in. Right now MVC is doing that as a late deposit into II which I believe will limit you to what II calls “flexchange” meaning you can only exchange from available inventory 60 days ahead of your check in. Week will be good for 2 years.
MVC is offering a special deal to those cancelling ownership weeks happening before 4/23- allowing exchanges 120 days ahead and reduced exchange fees.
Yes -- cancel ownership week less than 59 days from check in.

Thanks. That certainly sounds better than just walking away from it.
 

Pamplemousse

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Yes -- cancel ownership week less than 59 days from check in.

Thanks. That certainly sounds better than just walking away from it.
Yes, you will need to get an II membership for $99 and pay an exchange fee, plus spend some time searching II inventory for your trip but you will get 2 years to come up with something.
I would ask MVC about the possibility they will extend their special policy in affect right now for weeks prior to 4/23 since those will allow 120 exchanges and reduced exchange fee.
Good luck.
 

csodjd

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Yes, you will need to get an II membership for $99 and pay an exchange fee, plus spend some time searching II inventory for your trip but you will get 2 years to come up with something.
I would ask MVC about the possibility they will extend their special policy in affect right now for weeks prior to 4/23 since those will allow 120 exchanges and reduced exchange fee.
Good luck.
Thanks. It seems I may have an II account (I found paperwork) but it doesn't recognize me. Probably have to start there.
 

Pamplemousse

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Thanks. It seems I may have an II account (I found paperwork) but it doesn't recognize me. Probably have to start there.
I would start with contacting MVC rather than trying to get it set up on your own.
 

TheTimeTraveler

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I would start with contacting MVC rather than trying to get it set up on your own.


Yes, and keep in mind that Marriott owns Interval International now and also has a Interval International "desk" at the Marriott 800 number.

They will walk you thru the process and deposit your week for you.




.
 

csodjd

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Yes, and keep in mind that Marriott owns Interval International now and also has a Interval International "desk" at the Marriott 800 number.

They will walk you thru the process and deposit your week for you.




.
Perfect. Thanks. I actually now have my II member number. So it's just a deposit thing. And then figure out how to use it. <g>
 

mamasnow

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Re: the travel insurance and II: After being weeks owners for 18 years, we have never had an II account and have never gotten DP enrollment. I just sent in a claim for return of my MF for my week which I will miss as of next weekend. Why won't travelex let us claim insurance for our MF rather than use the possible deposit of a late II deposit? This makes no sense to me. I don't remember seeing anything in the insurance policy I bought 1 year ago that says anything about covid-19, which didn't exist as far as I know before in the US before Jan 2020, which was 9 months. Even if covid-19 may be related to the seasonal "flu"as "one of the corona viruses, that hasn't actually been proven and because there are so few facts associated with cxivid-19, how would anyone know this would occur? thank god we haven't got it, but we were already under notice from the Governor to Stay in Place in Denver before the p[ossible drive from Denver to Phoenix, so we couldn't even stop along the way to go to the bathroom. CO was already shutting down roadside rest stops; no where to stop; Indian Nation was shutting down all their casinos; no where to stop. when we started to send Marriott notice, we would have no where to stop on the road in the 3 state drive from Can anyone get me the part of the policy that deals with without spending a lot of time. Marriott sent us a very specific email strongly suggesting that we cancel our reservation because all the amenities were shutting down. How on earth could anyone drive blatantly through 3 states to go from home to a one week timeshare shen we would have to leave to go drive back how in 3 day after we check in in order to Stay at Home or IN Place? I have until April 22 to place my late week with II, even though I don't have an account and have abosulety no idea how to use it.
 

mamasnow

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by the way this is only the 2nd time in 18 years that I have bought the insurance and the first time I am asking for return of my MF under the insurance claim.
 

1Kflyerguy

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Luvtoride

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by the way this is only the 2nd time in 18 years that I have bought the insurance and the first time I am asking for return of my MF under the insurance claim.

Did you collect the MF under your Travelex policy?

We just filed a claim with Travelex for our 3 bedroom, Xmas week reservation at Crystal Shores, Marco Island. My wife got a Positive COVID 19 test result 2 days before our planned departure(she had no symptoms and remains fine, thankfully). I calculated my MF cost and filed the claim with Travelex promptly. I don’t expect there to be any issues but will let you know the outcome.
 

Luvtoride

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Did you collect the MF under your Travelex policy?

We just filed a claim with Travelex for our 3 bedroom, Xmas week reservation at Crystal Shores, Marco Island. My wife got a Positive COVID 19 test result 2 days before our planned departure(she had no symptoms and remains fine, thankfully). I calculated my MF cost and filed the claim with Travelex promptly. I don’t expect there to be any issues but will let you know the outcome.

We just received an email from Travelex that our claim was accepted and is being paid in full (actually slightly more than I claimed from my calculation of the points MF value) per confirmation with MVC. Money will be direct deposited into my bank account with a few days.

I immediately called MVC to make sure I have Travel Insurance for my MVC trips and points paid up through 2022 usage year!
For $199/ year it is well worth it as a trip cancellation policy (even without the other coverages afforded i.e. medical, lost luggage, etc.).
 
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