jules54
TUG Member
Does anyone have any feedback on how long it is taking the cancelled reservations to fall back into the system? For either points discount or upgrade purpose?
Does calling in make a difference as opposed to doing it yourself online?
NO, they use the same system we do.
No longer backed by room number, whatsoever. Not like we used to be be able to reserve (and see come back).Something I never got the chance to solve. When you cancel now you know the room number so you can see if what comes back is the same room number? Or is availability no longer backed by room numbers. I only briefly saw the new system a few years ago but could not book.
On a positive note, the delay in returning units to inventory make it easier to book and cancel intervening units to get the upgrade you're looking for. No doubt an unintended consequence of "fixing" the cancel & rebook loophole, but a reality of running a complex system is that fixing one opens up a different one that might not have been anticipated.
The club is intended for personal use and when this particular loophole becomes abused by mega renters it also will be closed.The system changes make it a lot harder to game the system but with new rules come other opportunities. Strategies can be changed to use the new rules to your particular advantage.
On a positive note, the delay in returning units to inventory make it easier to book and cancel intervening units to get the upgrade you're looking for. No doubt an unintended consequence of "fixing" the cancel & rebook loophole, but a reality of running a complex system is that fixing one opens up a different one that might not have been anticipated.
I think cancel and rebook has been a moving target since voyager. Maybe more so now, I'm not sure. Seems like such a weird time now, hard factoring in the new system with the covid restrictions / cancellations, etc. I contend that was the plan. I did have a few mid-afternoon upgrades that surprised me. My guess is that is a batch program, I would not have expected it to process during the day. I don't know how it's working, just guessing. I do finds things throughout the day. I've not seen a pattern (I'm sure that makes Wyndham happy). Overall, very disappointed with the slowness and lack of detail with this 2020 system. Painful to watch 3 reservations at a time load, and then have to view to see much of the detail needed (you can't even tell the room type at times unless you view details).
I booked four 1BR Suites at Ocean Walk the other day, upgraded them all to 2BR Deluxe in an attempt to get the 2BR Deluxe units out of the way so I could upgrade to a 2BR Lock Off. Never made it so I canceled the four 2BR Deluxe units, scrolling three at a time through about 25 reservations four times.