Does anyone know if you can cancel an existing weeks reservation and then book a new reservation on mystarcentral? They are closed now and I need to change a reservation to be able to check in tonight. Thanks for any info you can provide.
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Can You Change A Weeks Reservation on Mystarcentral?
- Thread starter Robert D
- Start date
DeniseM
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Yes:
• Log in at www.mystarcentral.com
• Find the reservation
• Click: AVAILABLE ACTIONS
• Click: CANCEL RESERVATION
• Complete the form
• Click: SEND
The cancelled reservation should immediately be returned to your Acct.
• Log in at www.mystarcentral.com
• Find the reservation
• Click: AVAILABLE ACTIONS
• Click: CANCEL RESERVATION
• Complete the form
• Click: SEND
The cancelled reservation should immediately be returned to your Acct.
Thanks for your fast reply, Denise. It worked!
JudyS
TUG Member
Wow! I saw that there was a replace to request a cancellation, but I assumed it would take until at least the next business day. I didn't realize it was immediate!
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It's kind of amazing that you can do a cancellation in real time but to put a guest name on a reservation you have to call in or it takes about 48 hrs to do it online.
I just called the resort directly to put a guest's name on the reservation that started tonight after owner services was closed. I wish Marriott would offer the ability to change a reservation on their website.