• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Can You Change A Weeks Reservation on Mystarcentral?

Robert D

TUG Review Crew
TUG Member
Joined
Jul 31, 2006
Messages
1,918
Reaction score
104
Location
Austin, TX
Does anyone know if you can cancel an existing weeks reservation and then book a new reservation on mystarcentral? They are closed now and I need to change a reservation to be able to check in tonight. Thanks for any info you can provide.
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
58,119
Reaction score
9,696
Location
Northern, CA
Resorts Owned
WKORV, WKV, SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim) NEW: 2 Lawa'i Beach Resort!
Yes:

• Log in at www.mystarcentral.com
• Find the reservation
• Click: AVAILABLE ACTIONS
• Click: CANCEL RESERVATION
• Complete the form
• Click: SEND

The cancelled reservation should immediately be returned to your Acct.
 

JudyS

TUG Member
Joined
Jun 6, 2005
Messages
4,193
Reaction score
216
Location
Ann Arbor, MI
Yes:

• Log in at www.mystarcentral.com
• Find the reservation
• Click: AVAILABLE ACTIONS
• Click: CANCEL RESERVATION
• Complete the form
• Click: SEND

The cancelled reservation should immediately be returned to your Acct.
Wow! I saw that there was a replace to request a cancellation, but I assumed it would take until at least the next business day. I didn't realize it was immediate!
 

tschwa2

TUG Review Crew: Veteran
TUG Member
Joined
Dec 19, 2008
Messages
16,076
Reaction score
4,721
Location
Maryland
Resorts Owned
A few in S and VA, a single resort in NC, MD, PA, and UT, plus Jamaica and the Bahamas
It's kind of amazing that you can do a cancellation in real time but to put a guest name on a reservation you have to call in or it takes about 48 hrs to do it online.
 

Robert D

TUG Review Crew
TUG Member
Joined
Jul 31, 2006
Messages
1,918
Reaction score
104
Location
Austin, TX
It's kind of amazing that you can do a cancellation in real time but to put a guest name on a reservation you have to call in or it takes about 48 hrs to do it online.

I just called the resort directly to put a guest's name on the reservation that started tonight after owner services was closed. I wish Marriott would offer the ability to change a reservation on their website.
 
Top