Ok, so long story short . . . I accompanied co-worker to Boston Godiva. She purchased a few items, not gold box w. ribbons. . After paying, she asked for some ribbon to tie on the bag and the girl said she would have to charge her. I have never heard of anything so silly, especially in a high end chocolate shop. So we said "no thank you" and returned to the office. She emailed Godiva cust svce as we thought it was odd and basically got a response saying "thank you for your inquiry . . .this is our policy"
Reminded me of the scene in Pretty Woman when Julia Roberts returns to high end Bev Hills boutique saying "big mistake, BIG, BIG" . . .you never know what capacity your customer is capable of. What if we were contemplating placing LARGE corporate order? In this difficulty economy, it suprises me that some companies would still rest their laurels on "gold ballotin" concept.
Personally, I agree . .there are far better products on the market and they all custom package, no matter the price!