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Booking with an Accommodation Certificate

suzannesimon

suzannesimon

TUG Member
Joined
Jan 3, 2010
Messages
1,837
Reaction score
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Points
274
Location
Destin, FL & Bethany Beach, DE
Resorts Owned
Marriott Frenchman's Cove, Hyatt Sunset Harbor, Harborside at Atlantis, Marriott Aruba Surf Club, Marriott Grande Ocean, Westin Kierland Villas, Westin Lagunamar
I'm trying to book with an AC and it tells me I have 18 minutes to complete the transaction. As soon as I try to complete the transaction, it says the unit is no longer available. A few minutes later, it shows available again and I start the process again and get the same result. This is the first time I've tried this. What am I doing wrong?:crash:
 
K

kfreeman

TUG Member
Joined
Sep 18, 2011
Messages
48
Reaction score
3
Points
218
Location
Illinois
I experienced the same problem with an AC that expires in March 2012. I was unable to book online - I tried multiple web browsers and 2 different operating systems. Based on my experience the problem is with II. You will need to call II and mention the error. II was able to make the reservation for me, but it took about 30 minutes.
 
suzannesimon

suzannesimon

TUG Member
Joined
Jan 3, 2010
Messages
1,837
Reaction score
123
Points
274
Location
Destin, FL & Bethany Beach, DE
Resorts Owned
Marriott Frenchman's Cove, Hyatt Sunset Harbor, Harborside at Atlantis, Marriott Aruba Surf Club, Marriott Grande Ocean, Westin Kierland Villas, Westin Lagunamar
Thank you! I was able to reserve it at my office computer today - maybe they don't like IPads. Anyway, I reserved an efficiency at the Surf Club for next August. Whoopie - a free vacation (if I could walk there :cheer: )
 
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