- Joined
- Jun 6, 2005
- Messages
- 5,529
- Reaction score
- 29
- Location
- Toronto
- Resorts Owned
- Marriott Manor Club - 3 weeks platinum, 2 weeks at Marriott Beachplace Towers, and 1 week at Marriott Canyon Villas
I booked a 5 bdrm home in Davenport, FL with AirBRB for March 6 to 20. Paid for it months ago to house 9 people. When I hadn't received any check in info from the 'host' owner of the home, I called both AirBRB and the host to see if all was OK. Couldn't get the host at all, and he never returned my calls. AirBRB also tried without success and told me if they don't hear from him by Friday this week they'll cancel the reservation and refund my money.
However, it's a special occasion and 7 of the 9 people coming to the event have booked AirCanada return flights for $1200 each that can't be cancelled...the spring break period is rip off time for airlines.
I am less than impressed with AirBRB as this wrecks everything for the celebration...and anything I look at now has much higher rates than what I paid. Rather than refunding the money, I would have thought AirBRB would just find another comparable place for us, but that doesn't appear to be what they do in cases like this.
Any thoughts on this would be welcome. It's the first time I've used them. A few years back I used VRBO and had no problems, but this experience with AirBRB is terrible.
Brian
However, it's a special occasion and 7 of the 9 people coming to the event have booked AirCanada return flights for $1200 each that can't be cancelled...the spring break period is rip off time for airlines.
I am less than impressed with AirBRB as this wrecks everything for the celebration...and anything I look at now has much higher rates than what I paid. Rather than refunding the money, I would have thought AirBRB would just find another comparable place for us, but that doesn't appear to be what they do in cases like this.
Any thoughts on this would be welcome. It's the first time I've used them. A few years back I used VRBO and had no problems, but this experience with AirBRB is terrible.
Brian