• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Benefits for Presidential Members at MVCI Resorts

icydog

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
4,867
Reaction score
335
Location
Central NJ
I am at Fairways. They told me I had a special treat in my room since I was at Presidential level. What was it?

A note from the GM welcoming me to the resort. Talk about anticlimactic!!
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,931
Reaction score
20,364
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Was it at least printed on gold paper? :p
 

StevenTing

TUG Member
Joined
May 7, 2009
Messages
1,556
Reaction score
987
I am at Fairways. They told me I had a special treat in my room since I was at Presidential level. What was it?

A note from the GM welcoming me to the resort. Talk about anticlimactic!!

How is that a treat? I would have expected something edible. They must think very highly of themselves.
 

icydog

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
4,867
Reaction score
335
Location
Central NJ
When I questioned the front desk clerk about the special treat we would find it the villa, he told me my room would be especially clean. I asked him if all the other rooms would be filthy then, duh! When we got in it was clean in here but there were no towels:doh:

I would have liked the gold paper though.
 

Phanatic

TUG Member
Joined
Apr 10, 2014
Messages
28
Reaction score
0
Location
CT
We had the same "special treat" when we checked into Ocean Pointe for one night last month. Nice note from the GM but certainly not what I would call a special treat.
 

SueDonJ

Moderator
Joined
Jul 26, 2006
Messages
16,622
Reaction score
5,802
Location
Massachusetts and Hilton Head Island
Resorts Owned
Marriott Barony Beach and SurfWatch
We've gotten hand-written notes from the resort GM's included in our last few Welcome Packets that acknowledged DC status, but none of the staff claimed that the notes were anything but what they were. I don't remember that they were even mentioned at check-in ...

We did get an actual "special treat" during a Barony stay last month. During the call from the concierge in advance of the stay, when asked if we were celebrating anything special I mentioned that Don hadn't been back home to the States since early June. After we settled in to the unit they delivered a bottle of wine and a "Welcome Home!" card signed by front desk and GM's office staff members. It was very much appreciated as a very nice touch but I didn't attribute it to any DC or MR status. (And I think I remember another TUGger getting the same thing during a Barony stay, maybe while celebrating being newly retired?)
 

davidvel

TUG Member
Joined
May 9, 2008
Messages
7,934
Reaction score
4,921
Location
No. Cty. San Diego
Resorts Owned
Marriott Shadow Ridge (Villages)
Carlsbad Inn
This is great, so long as they are not expensing to the HOA, and thus being subsidized by other owners.
 

BocaBoy

TUG Member
Joined
Jun 5, 2009
Messages
5,333
Reaction score
411
Location
Wisconsin
Resorts Owned
Grand Chateau
This is great, so long as they are not expensing to the HOA, and thus being subsidized by other owners.

I wouldn't have any objection if this gift were so subsidized, and I think it probably was. Lots of things are used by only some and paid for by all. I think it was a nice touch.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,931
Reaction score
20,364
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
I wouldn't have any objection if this gift were so subsidized, and I think it probably was. Lots of things are used by only some and paid for by all. I think it was a nice touch.

I would agree. Given the overall budget and the number of members the cost is split between, it probably works out to $0.25 per owner of the overall annual MF.
 

BocaBoy

TUG Member
Joined
Jun 5, 2009
Messages
5,333
Reaction score
411
Location
Wisconsin
Resorts Owned
Grand Chateau
I would agree. Given the overall budget and the number of members the cost is split between, it probably works out to $0.25 per owner of the overall annual MF.

Probably even a lot less than that.
 

Fairwinds

TUG Review Crew
TUG Member
Joined
Jul 30, 2010
Messages
716
Reaction score
128
Location
Virginia
I wouldn't have any objection if this gift were so subsidized, and I think it probably was. Lots of things are used by only some and paid for by all. I think it was a nice touch.

A note is fine but a subsidized gift might be different. I won't lose sleep either way but are you referring to amenities that are available to all but not used by choice? It boils down to a principle. Many of us are disappointed by the rise in MFs and every penny counts. We all pay the same MF so should silver season guests be treated differently than platinum owners?
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,931
Reaction score
20,364
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Probably even a lot less than that.

I took a look at our Harbour Lake MF to see where this type of expense would fall. The best I could find was Front Desk. There was a line item for Other Expenses, but it was $0. The Front Desk expense was pretty high, but most of that is labor costs associated with staffing and managing the desk 24/7.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,931
Reaction score
20,364
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
A note is fine but a subsidized gift might be different. I won't lose sleep either way but are you referring to amenities that are available to all but not used by choice? It boils down to a principle. Many of us are disappointed by the rise in MFs and every penny counts. We all pay the same MF so should silver season guests be treated differently than platinum owners?

Who else would pay for it. I suppose it could come out of Marriott's management fee. Or perhaps even the owner services fee. In the end, everything MVCI gives away is subsidized in one way or another. The customer pays for everything.
 

Fairwinds

TUG Review Crew
TUG Member
Joined
Jul 30, 2010
Messages
716
Reaction score
128
Location
Virginia
Who else would pay for it. I suppose it could come out of Marriott's management fee. Or perhaps even the owner services fee. In the end, everything MVCI gives away is subsidized in one way or another. The customer pays for everything.

I'm not arguing who paid. I have no idea. I'm saying that if it comes from MFs it shouldn't happen if it isn't done for all owners. More specifically, if Marriott is rewarding owners for buying more timeshare that's fine but I hope they are not doing it with my money.
 
Last edited:

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,931
Reaction score
20,364
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
I'm not arguing who paid. I have no idea. I'm saying that if it comes from MFs it shouldn't happen if it isn't done for all owners. More specifically, if Marriott is rewarding owners for buying more timeshare that's fine but I hope they are not doing it with my money.

It is done for all owners, if you have a special occasion. Most if not all of the pre-arrival emails that I have received recently ask if you are celebrating a special occasion. So it would seem that if one makes them aware of it, it would apply to them too. Owners and guests.

It didn't seem that it was offered only to those that bought more timeshare.
 

davidvel

TUG Member
Joined
May 9, 2008
Messages
7,934
Reaction score
4,921
Location
No. Cty. San Diego
Resorts Owned
Marriott Shadow Ridge (Villages)
Carlsbad Inn
It is done for all owners, if you have a special occasion. Most if not all of the pre-arrival emails that I have received recently ask if you are celebrating a special occasion. So it would seem that if one makes them aware of it, it would apply to them too. Owners and guests.

It didn't seem that it was offered only to those that bought more timeshare.
I see no problem with gifts at the discretion of management to (all) owners that amounts to a few pennies in MF/owner each year. This is an amenity to owners.

Rewarding "levels" of ownership is another case. Here, Marriott makes profits off point sales leading to the levels, with no direct benefit to the respective HOA or non-participating owners. Costs for such gifts should be borne by Marriott, not the HOA/owners.
 

Fairwinds

TUG Review Crew
TUG Member
Joined
Jul 30, 2010
Messages
716
Reaction score
128
Location
Virginia
It is done for all owners, if you have a special occasion. Most if not all of the pre-arrival emails that I have received recently ask if you are celebrating a special occasion. So it would seem that if one makes them aware of it, it would apply to them too. Owners and guests.

It didn't seem that it was offered only to those that bought more timeshare.

I have made this painfull by not clearly stating my position. I see that the subject strayed from the OP's original subject of receiving a gift because they were presidential level to one about a special occasion gift. I was referring to the membership level justifications. I also object to the the special occasion gift being paid for with money from the MFs even if it's offered to all. I think a note is appropriate and beyond that perhaps the option to have a gift placed in the room pre arrival at the owners or guests expense.

As I originally stated, I'm not losing sleep over it either way. It's just my opinion
 
Last edited:

davidvel

TUG Member
Joined
May 9, 2008
Messages
7,934
Reaction score
4,921
Location
No. Cty. San Diego
Resorts Owned
Marriott Shadow Ridge (Villages)
Carlsbad Inn
I have made this painfull by not clearly stating my position. I see that the subject strayed from the OP's original subject of receiving a gift because they were presidential level to one about a special occasion gift. I was referring to the membership level justifications. I also object to the the special occasion gift being paid for with money from the MFs even if it's offered to all. I think a note is appropriate and beyond that perhaps the option to have a gift placed in the room pre arrival at the owners or guests expense.

As I originally stated, I'm not losing sleep over it either way. It's just my opinion
1820412_29719090.jpg
 

GreenTea

TUG Member
Joined
May 31, 2014
Messages
724
Reaction score
10
I probably have an issue with gifts for ownership levels at MVC resorts......the benefits of the levels are spelled out in ownership documents. The higher levels have bought the right to get reservations earlier. Unless gifts are paid out of their higher membership dues, their "gift " was reserving 2 nights at 13 months or whatever the top tier allows.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,931
Reaction score
20,364
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
I probably have an issue with gifts for ownership levels at MVC resorts......the benefits of the levels are spelled out in ownership documents. The higher levels have bought the right to get reservations earlier. Unless gifts are paid out of their higher membership dues, their "gift " was reserving 2 nights at 13 months or whatever the top tier allows.

I could agree with this I suppose. The higher tier levels are not spelled out in the condo documents, so should the HOA be paying for those? I can also see both sides of the issue when it comes to special occasions. I want everyone's vacation to be special, but if the HOA is paying for those gifts, where does it stop. This is really a question for the HOA BOD.
 

Fairwinds

TUG Review Crew
TUG Member
Joined
Jul 30, 2010
Messages
716
Reaction score
128
Location
Virginia
I would only support one gift for one occasion: A simple unadorned pole where:

"faster and jont gather around, and tell the other all the ways they have disappointed over the past year."

Sorry wrong thread
 
Last edited:

SueDonJ

Moderator
Joined
Jul 26, 2006
Messages
16,622
Reaction score
5,802
Location
Massachusetts and Hilton Head Island
Resorts Owned
Marriott Barony Beach and SurfWatch
Oh my poor heart! It cuts to the core that you all don't want to celebrate Don's visits back to the States while we're on this adventure. :D;)

I agree with you all - I DON"T support gifts or special treatment or any other "feel good" benefits to be given based on status tiers, never have and never will! Tying the Reservation Windows and eligibility for certain usage options and benefits to status, which is what's supposed to happen, is okay. Special treatment during stays is not okay.

We all know that there are some who will fabricate special occasions in order to wheedle out special treatment. It bothers me as much as the next guy to think of my dues paying for every third owner and his mother to be given gifts. But in my experience when I've indicated special birthdays (my 50th) or occasions (each of our kids' college graduations) on the pre-arrival forms or during those phone calls, the simple "Congratulations!" we've heard at check-in was enough and was appreciated.

You all know me enough to know if given a chance to chatter I'll take it and run with it. :eek: When she asked if we were celebrating anything of course I said yep, Don and I haven't seen each other for months and we're happy to be able to spend some of the time at Hilton Head. The gift was unexpected - and honestly, I thought the card signed by so many staff members was the best part of the gift because it was so personal. (If it helps any, we weren't given the best unit on property for the stay and we were perfectly happy anyway.)

I can count on one hand the number of times I've read on TUG that actual gifts have been given for special occasions. It doesn't seem to happen often enough to make a big deal of it or to worry about where the funds are coming from, IMO.
 

Fairwinds

TUG Review Crew
TUG Member
Joined
Jul 30, 2010
Messages
716
Reaction score
128
Location
Virginia
Oh my poor heart! It cuts to the core that you all don't want to celebrate Don's visits back to the States while we're on this adventure. :D;)

I agree with you all - I DON"T support gifts or special treatment or any other "feel good" benefits to be given based on status tiers, never have and never will! Tying the Reservation Windows and eligibility for certain usage options and benefits to status, which is what's supposed to happen, is okay. Special treatment during stays is not okay.

We all know that there are some who will fabricate special occasions in order to wheedle out special treatment. It bothers me as much as the next guy to think of my dues paying for every third owner and his mother to be given gifts. But in my experience when I've indicated special birthdays (my 50th) or occasions (each of our kids' college graduations) on the pre-arrival forms or during those phone calls, the simple "Congratulations!" we've heard at check-in was enough and was appreciated.

You all know me enough to know if given a chance to chatter I'll take it and run with it. :eek: When she asked if we were celebrating anything of course I said yep, Don and I haven't seen each other for months and we're happy to be able to spend some of the time at Hilton Head. The gift was unexpected - and honestly, I thought the card signed by so many staff members was the best part of the gift because it was so personal. (If it helps any, we weren't given the best unit on property for the stay and we were perfectly happy anyway.)

I can count on one hand the number of times I've read on TUG that actual gifts have been given for special occasions. It doesn't seem to happen often enough to make a big deal of it or to worry about where the funds are coming from, IMO.

Oh the guilt!:wave: I'm glad you received your gift. And I can understand those who would support a small gift. We all pay a lot for a nice place to vacation and for quality service. I have also benefited from identifying special occasions. They should be considered as you describe because it is a nice touch. And if there are other nice things they can do at no cost such as room assignment I would applaud these efforts.
 

BocaBoy

TUG Member
Joined
Jun 5, 2009
Messages
5,333
Reaction score
411
Location
Wisconsin
Resorts Owned
Grand Chateau
My God, I don't understand all this opposition to a nice gesture. And some of the same people who seem fine with 5-7% annual maintenance fees increases are adamantly opposed to the infinitesimal cost of what we are talking about here, apparently based on the almost theoretical impact on maintenance fees. Why not the same consternation over meaningful and out of control cost items in the budget? There are lots of amenities provided that are available to or used by only a few. It all contributes to the ambiance of a resort, including gestures such as this.
 
Top