Banking Points Question

[jmhpsu93]

Looking to bank some points from May 1 2020 - April 30 2021 use year to the following year, but I only get the option to push out two years??? Or is that date the expiration? Not particularly intuitive.

 

[Fasttr]

I assume you are Chairman's Club....if so, when you bank, you can use your banked points over the next 2 full Use Years...so I think the system is just showing you a poorly worded notification of that. It appears to be saying you are banking them 2 years in advance, but you are actually banking them forward, and can be used next Use Year, or the Use Year after that.

 

[jmhpsu93]

Nope just a lowly Owner status.

 

[jmhpsu93]

I called and got right through this morning.

The rep agreed it was little confusing...the "From Use Year" is the starting date of that year, then the "To Use Year" is the end date of the new use year.

 

[Fasttr]

Agree.....that's misleading/confusing. But with mid year start and end dates, I can see why there is confusion.