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Back from the Royals in Cancun

islander222

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Seven of us left Minneapolis/St. Paul Airport on July 12. We arrived in Cancun around 2:30. The lines at the airport weren't too bad for that time of the day.

I had arranged for private transfer through Thomas Moore. The driver was outside and waiting when we arrived. I had also pre-registered everyone and ordered groceries before we had left. Four of us were staying at the Royal Islander and the other three at the Royal Caribbean. When we arrived we were given an envelope with our keys and went straight to our villas. Our groceries were already there. We were having a cold beer on the balcony by 4:00.

The weather was great the first week. It only rained a little during one night and very early one morning. There was no problem finding a chair and umbrella by the pool if you got there by 11:00 -11:30. The pool at the Royal Islander seemed a little more crowded than the RC pool. Many people left the pool area during happy hour. Lots of places to sit then.

The beach was very narrow and rocky. We did find a spot where we could get in and swim. We spent one whole day on the beach. The water was very calm for most of the week.

Four of our group went home on Saturday and two more came for week 29. We had an exchange for this week at the RC. We did get the beach front villa that was on our II exchange.

Then there was Dolly! High winds and lots of rain for a couple of days. The waves were very large and the beach in front of the RC was no more. The Royal employees were very busy removing all of the chairs from the beach and stacking them on the grass in front of beach front units. The steps down to the beach were roped off. All of the turtle eggs had to be dug up and moved. Several beach palapas collapsed and had to be rescued out of the water. Someone's sailboard and mast floated up to shore.

The weather cleared up and was nice again for the rest of the week. There was a lot of seaweed floating in and the employees were busy raking and burying it. When we left of the 26th, all of the beach chairs were still piled up on the grass.

Prices have gone up in Cancun just like at home. Rate of exchange was 10.1 when we arrived and down to 9.7 before we left.

We only cooked in our villa once for breakfast. No complaints about the places we ate. We had some pretty good meals. Hacienda Sisal, Royal Mayan Palapa, Tradewinds take-out, J.C. Captain's, Royal Islander (BBQ and pasta buffet) La Casa de las Margaritas, Captain's Cove and Paco's Tacos were some of the places we ate at. The band Flash Back is still playing three nights a week at Pancho's and Willy's. They are a very good band.

The Thomas Moore driver was right on time to take us to the airport. The Delta lines were very long. We were glad that we were flying NWA. There were only a couple of people ahead of us.

Another good trip to Cancun!
 

riverdees05

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How and where did you order groceries? And on exchanges, what is the process for pre-registering? We have a group going next Memorial Day.
 

islander222

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We just ordered a few groceries from the market at the Royals. Do this by going to the royalresorts.com site and click on kitchen starter kit. They have a list of things you can order. For pre-registering, you have to use Thomas Moore shuttle and then you can register online. You have to arrive between certain hours to be able to pre-register. This is the first time we have used either of these services. Our flights usually arrive in Cancun too early.
 

pjrose

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How and where did you order groceries? And on exchanges, what is the process for pre-registering? We have a group going next Memorial Day.

Follow Islander222's information about groceries, but also you can email them if you want something not on the list. Be careful, though - our avocadoes turned into apples one year. No biggie!

There are two types of pre-registration - pre-registering for airport transportation, and pre-registering at the front desk so you can just pick up your key cards. Both can be accomplished via royalresorts.com.
 

JEFF H

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pre-registering at the front desk so you can just pick up your key cards.

It was my understanding this service was only available to Royal resort owners.
Have exchange guests that do not own at the Royals been able to use it?
 

pjrose

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It was my understanding this service was only available to Royal resort owners.
Have exchange guests that do not own at the Royals been able to use it?

I just looked online at royalresorts.com. It says preregistration is only available for members and guests, so I guess exchangers are out of luck. It also says it's available only for those who booked round trip transfer with Thomas More and who are arriving between noon and 5PM on Saturday.

We only take Thomas More 1 way - with four people it's less expensive to take a taxi back to the airport - and we don't always come on Saturday. Preregistration sounds great, but I guess it isn't for us.
 
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jasm

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I believe that owners at the Royals should be able to pre-register regardless of whether or not they are using Thomas Moore for transfers. Who do we communicate with about this?
 

launes

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jasm,

I agree with you wholeheartedly.Try this guy:

Armando Millet Vales
Corporate Operations Manager
Royal Resorts, Cancun & Riviera Maya, MX
Tel. +52 (998) 810100 Ext. 65704
Fax. +52 (998) 8488230

amilletv@royalresorts.com

I have communicated w/ him in the past on other issues and he has been helpful. He has never failed to send a response to my emails.

Good luck & let us know how you make out.

Lenny
 
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