• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

At Crystal Shores - Charging option change

JPrisco

TUG Member
Joined
Sep 26, 2010
Messages
297
Reaction score
0
Points
226
Location
Westchester, NY
We are enjoying Crystal Shores! The villas are fantastic.

We just heard that we can not use our room charge at the Marriott down the street after Nov 5th. They said because of the corporate change of the Vacation Club, Marriott will no longer allow these room charges. Wonder if it is the same everywhere.....
 

timeos2

Tug Review Crew: Rookie
TUG Lifetime Member
Joined
Apr 11, 2005
Messages
11,183
Reaction score
5
Points
36
Location
Rochester, NY
It likely is as the "Marriott" timeshare owners are now just a different company paying big to have the Marriott name but no real connection to what used to be the mothership. It is looking like a clean split and Marriott wants to distance itself form it as much as possible.
 

BocaBoy

TUG Member
Joined
Jun 5, 2009
Messages
5,333
Reaction score
411
Points
368
Location
Wisconsin
Resorts Owned
Grand Chateau
It likely is as the "Marriott" timeshare owners are now just a different company paying big to have the Marriott name but no real connection to what used to be the mothership. It is looking like a clean split and Marriott wants to distance itself form it as much as possible.
No real connection? What about the Marriott Rewards program?
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,507
Reaction score
19,961
Points
1,399
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
No real connection? What about the Marriott Rewards program?

I think the relationship will be more like that between Chase and Marriott vs how it is now between MAR and MVCI. Chase buys points from Marriott Rewards in order to give them as a benefit of being a cardholder. My guess is that VAC will have to do the same. Why would VAC want to give points out for incidentals charged to their rooms when those revenues are actually going to the hotel next door?
 
Last edited:

kjd

TUG Review Crew: Veteran
TUG Member
Joined
Jan 1, 2008
Messages
1,222
Reaction score
2
Points
248
Location
Naples, Florida
No real connection to Marriott? What's that 50m that VAC is going to pay Marriott every year for? You know who's really paying that? It's us.
 

BocaBoy

TUG Member
Joined
Jun 5, 2009
Messages
5,333
Reaction score
411
Points
368
Location
Wisconsin
Resorts Owned
Grand Chateau
I think the relationship will be more like that between Chase and Marriott vs how it is now between MAR and MVCI. Chase buys points from Marriott Rewards in order to give them as a benefit of being a cardholder. My guess is that VAC will have to do the same. Why would VAC want to give points out for incidentals charged to their rooms when those revenues are actually going to the hotel next door?

I think it is more like the relationship between Marriott and most of its hotels, which are for the most part owned by third parties. Marriott's name is on both and Marriott manages both.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,507
Reaction score
19,961
Points
1,399
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
I think it is more like the relationship between Marriott and most of its hotels, which are for the most part owned by third parties. Marriott's name is on both and Marriott manages both.

The difference is that Marriott manages many of those hotels. Marriott doesn`t manage the VAC properties, VAC does.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,507
Reaction score
19,961
Points
1,399
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Good point.

Now we should point out that there are some hotels that Marriott doesn't manage. They operate under a franchisee arrangement just like VAC will in the near future. I really don't know the accounting dynamics behind it all but those points have a real cost behind them. When one books a stay on points, the hotel does still get paid a set price. So money does flow in and out of the MR program in order to cover the value of those points.

There are properties around the world that are located side by side that do allow reciprocal charging privileges. I think though, it many cases those properties are often owned by the same companies. I guess it will be interesting to know how other TS properties handle this. I know we were able to charge purchases at the Aruba TS properties to our room at the hotel and I assume that people at the TS properties could do the same with purchases at the hotel.
 
Last edited:

BocaBoy

TUG Member
Joined
Jun 5, 2009
Messages
5,333
Reaction score
411
Points
368
Location
Wisconsin
Resorts Owned
Grand Chateau
There are properties around the world that are located side by side that do allow reciprocal charging privileges. I think though, it many cases those properties are often owned by the same companies. I guess it will be interesting to know how other TS properties handle this. I know we were able to charge purchases at the Aruba TS properties to our room at the hotel and I assume that people at the TS properties could do the same with purchases at the hotel.
At Fairway Villas, you can charge meals at the adjoining hotel to your timeshare room (unless this has changed since we were there in May), even though the hotel does not carry the Marriott name and is neither owned nor managed by Marriott. It used to be a Marriott, however, so maybe this history is the reason.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,507
Reaction score
19,961
Points
1,399
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
At Fairway Villas, you can charge meals at the adjoining hotel to your timeshare room (unless this has changed since we were there in May), even though the hotel does not carry the Marriott name and is neither owned nor managed by Marriott. It used to be a Marriott, however, so maybe this history is the reason.

Does one earn MRP for those purchases? I wouldn't expect one to since it isn't a Marriott owned service. In any case, the explanation given at Marco Island seems to be more of an excuse than any real reason.

It could be that they don't want to cause confusion if they won't be giving MRP for purchases at the hotel charged to the Crystal Shores folio. I could see a lot of arguments and customer service issues with people wondering why they didn't get MRPs on purchases made at the hotel.
 

BocaBoy

TUG Member
Joined
Jun 5, 2009
Messages
5,333
Reaction score
411
Points
368
Location
Wisconsin
Resorts Owned
Grand Chateau
Does one earn MRP for those purchases? I wouldn't expect one to since it isn't a Marriott owned service. In any case, the explanation given at Marco Island seems to be more of an excuse than any real reason.

It could be that they don't want to cause confusion if they won't be giving MRP for purchases at the hotel charged to the Crystal Shores folio. I could see a lot of arguments and customer service issues with people wondering why they didn't get MRPs on purchases made at the hotel.
We did earn MRP for the two hotel meals we charged to our villa. I was pleasantly surprised and did not ask any questions.
 
Last edited:

SueDonJ

Moderator
Joined
Jul 26, 2006
Messages
16,614
Reaction score
5,783
Points
1,249
Location
Massachusetts and Hilton Head Island
Resorts Owned
Marriott Barony Beach and SurfWatch
We did earn MRP for the two hotel meals we charged to our villa. I was pleasantly surprised and did not ask any questions.

We had a similar experience on our trip to Marco Island when we rented chairs from the outside vendor on the beach. They allowed us to charge the rental to our unit and it was included in the folio on check-out. We paid that bill with our Marriott VISA and got the bonus MRP for all charges including that outside vendor. If I'm remembering correctly, at the time (11/09) only the restaurants at the Marriott hotel allowed charging to Crystal Shores; the spa services had to be paid onsite when used.

Somewhat related, the outside vendor chair rentals on Hilton Head cannot be charged to either SurfWatch's or Barony's units. I wish they could. :)
 

ilene13

TUG Member
Joined
Nov 1, 2008
Messages
2,632
Reaction score
311
Points
468
Location
Lakewood Ranch, Florida
We have always been able to charge our meals at the Marriott Hotel to our Aruba Ocean Club Villa. We have also received MRP for those charges. We will be there in 44 days and only time will tell if anything has changed.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,507
Reaction score
19,961
Points
1,399
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
We had a similar experience on our trip to Marco Island when we rented chairs from the outside vendor on the beach. They allowed us to charge the rental to our unit and it was included in the folio on check-out. We paid that bill with our Marriott VISA and got the bonus MRP for all charges including that outside vendor. If I'm remembering correctly, at the time (11/09) only the restaurants at the Marriott hotel allowed charging to Crystal Shores; the spa services had to be paid onsite when used.

Somewhat related, the outside vendor chair rentals on Hilton Head cannot be charged to either SurfWatch's or Barony's units. I wish they could. :)

Did you get the 10 (15 if you are platinum MR member) points per dollar for those chair rentals, or only the 5 points on the Chase credit card?
 
Last edited:

SueDonJ

Moderator
Joined
Jul 26, 2006
Messages
16,614
Reaction score
5,783
Points
1,249
Location
Massachusetts and Hilton Head Island
Resorts Owned
Marriott Barony Beach and SurfWatch
Did you get the 10 (15 if you are platinum MR member) points per dollar for those chair rentals, or only the 5 points on the Chase credit card?

The folio shows 10/$. It cost $90.10 for the "RENTAL WK UMB" and our total bill for the week was $296.20. "Eligible Revenue" is listed as $296.20, "Points Earned" shows 2962.

(I didn't realize before this that you can only access the last 13 months transactions on marriottrewards.com. So despite the appearance of being a packrat, it does help to save folios in a Marriott junk file!)

[eta] That's why we'll generally book and pay for outside-vendor activities through the resort if they're on the Activities Calendars, because of the bonus MRP. We check the calendar and compare the prices between booking direct and through the resort, if it's less than $50 we'll go through the resort. Barony and SW always have a few different bike/dolphin/Savannah tours on their calendars. At Waiohai the MRP bonuses added up very quickly because some of their activities, like helicopter tours, are $100-$200 pp.
 
Last edited:

BocaBoy

TUG Member
Joined
Jun 5, 2009
Messages
5,333
Reaction score
411
Points
368
Location
Wisconsin
Resorts Owned
Grand Chateau
Did you get the 10 (15 if you are platinum MR member) points per dollar for those chair rentals, or only the 5 points on the Chase credit card?
And I got the 12.5 points per dollar (Gold level at the time) in May for the hotel meals charged to our room at Fairway villas.
 
Top