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Are MF supposed to be posted here?

Socallocal

TUG Member
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Sep 25, 2023
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Location
Southern California
Resorts Owned
HGVC Paradise
For whatever reason my 2024 and 2025 MF never post online and I have to call each time. I saw that other owners of Paradise received their MF for 2025 online. When I call HGVC they confirm I have a balance and that I can pay via phone.

Are the current year fees supposed to be in this section? If so, does anyone know how I can get this process to work since everyone I've talked to at HGVC is zero help.

1729207480852.png
 

HuskerATL

TUG Lifetime Member
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HGVC at Boulevard and Craigendarroch Lodges
On your homepage, is there a link to pay your MFs? If so, use it to go to them
 

GT75

TUG Review Crew: Veteran
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Legacy HGVC
FAVC-Cabo
Please post them in our Sticky

 

GT75

TUG Review Crew: Veteran
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FAVC-Cabo
Sorry, I didn't fully read the OPs question.

Yes, they should be posted under HOA information.
 

Great3

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There's something wrong with the contract(s) associated with your online HGVC account:

Under "SELECT THE CONTRACT BELOW YOU'D LIKE TO VIEW", it should show the contract(s)/resort(s) you own (I erased out the contract number/purchase date on the screenshot below).

1729210157049.png


You probably need something fixed with your online account.

As stated previously, get your contract number from HGVC and see if the link previously posted works for you after logging into the HGVC Website, by manually going to:

"https://club.hiltongrandvacations.com/en/hoapayment/XX-XXXX#/documents"

It might not work if you don't have rights to view the info about the contract(s) that you actually own.

Good Luck and let us know if you able to get HGVC / IT to resolve it for you. Hope it helps if you can point out to them the contract(s) aren't showing up under your account, hence no MF dues info.

Great3
 
Last edited:

Socallocal

TUG Member
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Location
Southern California
Resorts Owned
HGVC Paradise
Using the link worked! I need to call IT again to see if they can link my accounts. It seems like my contract isn't linked to my HGVC account.
 

Great3

TUG Member
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Using the link worked! I need to call IT again to see if they can link my accounts. It seems like my contract isn't linked to my HGVC account.

Glad to hear that at least you have a way to view the MF dues info manually. Better than nothing and a start. Hopefully HGVC IT can get it fully resolve for you.

Good Luck Again,
Great3
 
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