Carolyn
TUG Member
- Joined
- Jun 6, 2005
- Messages
- 1,236
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- Location
- Carmel, Indiana
- Resorts Owned
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Westin St John
WJL St Lucia
St James Club Antigua
Charter Club Marco
Sheraton Desert Oasis
My husband and I were flying first class on DELTA from IND to STT using Sky Miles (60K each) with a reservation made in 10 months in advance. I would check about every month and some minor changes were made to the itinerary, but never an aircraft change. We checked into STT yesterday and received our boarding passes for our first class seats. The leg from ATL to IND had us in 1C and 1D on one of the smaller jets with has only 6 first class seats. We arrived at our gate 35 minutes ahead of time and the plane was boarding. As we handed our boarding passes to the agent she took them and some type of receipt printed out. As we're boarding the plane, there is someone in our seats. We look at the receipt she gave us and it said 18 A and B...the last row of the plane, no seats that reclined and my husband is 6'8"!!! We don't fly first class very often because we usually don't have the miles or the cash. This particular trip had 4 legs total RT.
We went back up the jetway to the ticket agent and asked for our original boarding passes back so now I have copies of both sets to send to Delta. What should we ask for...1/4 of the miles back or an upgrade to first class when we fly next spring on Delta?
Do we have any rights here? Thanks.
We went back up the jetway to the ticket agent and asked for our original boarding passes back so now I have copies of both sets to send to Delta. What should we ask for...1/4 of the miles back or an upgrade to first class when we fly next spring on Delta?
Do we have any rights here? Thanks.