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- May 20, 2006
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Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Royal is among the best when it comes to Cruise issues.. this is why they are the only one I cruise with.. I can't imagine how carnival would respond to something like this but given their track record. I doubt guests would have even gotten a refund..
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It's really all RCCL could do. Compared to the reaction Carnival had to other cruise ship SNAFUs, this showed a proper response.
Jim
PS, still glad I wasn't aboard.
I am not sure why Carnival is getting dogged here. In incidents regarding cruise ships problems, Carnival provided guests similar compensation.
When Carnival had a rash of mechanical issues in 2013;
- The Triumph had an engine fire at sea, guests received a with a 100% refund, a free future cruise and additional compensation.
- When the Dream couldn't leave St Maarten due to mechanical issues, guests were flown home for free, received a refund of unused days of their cruise and a 50% discount on a future cruise.
- When the Legend had to cancel a port of call to return to home port due to slower sailing speed, guest received a $100 on-board credit and half off a future cruise.