BTW, I've gotten an AT&T scam call for a "feedback survey" literally right after I spoke with them. They asked me 3 questions "how satisfied are you with..." and "what could we do different? a) more towers, b) reduce plan costs etc and then they tell you for your time they will give you a $25 gift card, they ask for your number and login (clearly a scam) then try to login as you and order a bunch of phones and nonsense... anyway, be very careful! (don't worry, I was not prey to this, but did take this call and did start down the path of answering the survey). What was interesting to me is that I received this call LITERALLY THE DAY I CALLED IN for actual support to AT&T.... must be an inside person selling off the info of callers..?