• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

An Update from Jet Blue Airline

Miss Marty

TUG Member
Jun 6, 2005
Reaction score

As the coronavirus situation evolves, the safety of our crewmembers and customers is paramount. We're working hard to do everything we can to be prepared and address your concerns.

We are:
  • Increasing the rigor of cleaning and sanitizing procedures on our aircraft.
  • Disinfecting common surfaces inside our airport terminals more frequently.
  • Making hand sanitizer available in our airports and disinfecting wipes available on board, upon request.
  • Temporarily suspending onboard hot towel service.
We have partnered with federal agencies and hired our own medical expert to ensure we implement best practices from U.S. and other global health authorities. This includes promoting handwashing and healthy hygiene practices among our community of crewmembers and customers.

We also want to ensure you can book new travel with confidence. As such, we're extending our temporary policy of no change or cancellation fees. This applies to bookings made 3/6-3/31 for travel through 9/8/20 across all fares (Blue, Blue Basic, Blue Plus, Blue Extra and Mint) and all JetBlue destinations.

If you need to cancel your travel plans, we'll credit the full amount as a JetBlue travel credit that's valid for one year. Fare differences may apply for changes.

Please visit our blog for more info.

Have questions about coronavirus?
Visit the Centers for Disease Control website

Thanks, as always, for your continued loyalty.
We look forward to seeing you on board again soon.

Best regards,

Don Uselmann
Vice President, Loyalty​

Received message by email
on Thursday, March 5, 2020