Please help me understand this. This is from the American Airlines website: The new ticket must be reissued on/before December 31 or 12 months from the original ticket date (whichever is earlier). Travel must also commence on/before December 31 or one year from original issue date — whichever is sooner.
We purchased tickets on October 6, 2019 for travel on May 14, 2020-May 29,2020.
So if I am reading this correctly, I need to rebook a ticket to somewhere no later than Oct 6, 2020 and also travel by Oct 6, 2020. So Oct 6 is my cutoff for everything? Ugh. It was a pricey ticket (San Diego to the BVI's) and it was a Tradewinds trip that isn't happening. So no idea where to go now, not to mention that we have other trips planned in August and September, lol. Tradewinds is allowing rebooking but there are no cabins available when we are willing to go (not hurricane season. Just not going to tempt fate).
Btw I don't want to call and tie up the lines for people who need to talk to someone.
And one more thing. I booked using Chase Ultimate Rewards so I assume that I need to go through them to start the process, correct? Also do you get some kind of a voucher or do I need to cancel & rebook at the same time? Sorry for all of the questions and thanks for any help.