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Allow me to give you my story on how I got myself into this mess.

IngaBinga

TUG Member
Joined
Jan 28, 2026
Messages
5
Reaction score
10
Location
Los Ángeles Area, California
Resorts Owned
SVC transferred to Wyndham in 2012
It is cathartic to be able to voice this, as it feels like I have been holding my breath all these years.

It was the beginning of a perfect storm.

My husband was shot and killed in our home in October of 2005. In the aftermath, I found myself navigating detectives, private investigators, and endless questions as I tried to understand what had happened. I was depressed, overwhelmed, and utterly bewildered. My life was unraveling at the seams, and I was desperately searching for some form of escape—any relief from the chaos and grief consuming me.

In 2006, longing to get away from everything I was going through, I began thinking about travel—leaving, going somewhere, putting distance between myself and the pain. During a visit to Pasadena, California, I ended up signing up with Shell Vacations.

Pasadena was where I had been raised, and returning there stirred deep nostalgia. In my emotional state—grieving, vulnerable, and desperate for relief—I was easy prey. It was the beginning of the first perfect storm.

I enrolled in Shell Vacations, driven by the hope that travel might help me escape the weight of my problems. Meanwhile, life continued to unravel. I was working full time while still trying to uncover the truth about my husband’s death. Then, in 2008, the financial crisis struck. I lost my home in Venice during the real estate collapse and found myself upside down and facing foreclosure.

I struggled to stay afloat. Thankfully, a condo I owned and had been renting out became available, and in 2012, I was able to move into it. Had I not owned that condo, I would quite literally have been on the street. It took six months to wrap up and close the Venice house, and after settling my late husband’s affairs, I was financially drained.

Travel was the furthest thing from my reality—let alone my mind.

During this same period, my younger brother suffered a stroke and came to live with me, adding yet another layer of responsibility and emotional strain.

After 2012, I believe my daughter may have used the timeshare once. As for me, personal travel was placed firmly on the back burner. I had far bigger fish to fry—namely, surviving.

In August of 2012, after the foreclosure, I officially moved into my condo in Mar Vista. By that time, I had entered a new relationship, and my life partner and my brother both moved in with me.

Around this time, I began researching—half-heartedly, I must admit—ways to get rid of the timeshare. Part of me still clung to the idea that I might one day use it. It was very much a case of “the best-laid plans of mice and men”—or women, depending on one’s state of mind. In the meantime, I continued paying the maintenance fees, which increased steadily year after year.

Eventually, I came to recognize that I was living with unresolved PTSD—from my husband’s violent death, the loss of the home I loved, and the accumulation of traumas that had never truly been addressed.

It was then that I decided to change direction.

I returned to school after realizing that the absence of a bachelor’s degree had quietly limited my employment opportunities. I enrolled at Grand Canyon University, and in 2018, I graduated with a Bachelor of Science degree in Psychology, with honors—Summa Cum Laude.

I was 71 years old.

While all of this was unfolding, I had taken on the responsibility of caring for—and actively assisting—two elderly “aunties,” one who lived in Hawaii and the other in Pasadena. In 2011, I brought my Hawaii aunt to Pasadena so she could live with her sister. She passed away in 2016 at the age of 99, after which I assumed full responsibility for her sister’s care. She passed in 2021 at the age of 97.

During the three years leading up to her death, I managed the difficult process of transitioning her into assisted living, selling her home, and sorting through a lifetime of personal belongings. This period also coincided with the onset of the COVID-19 pandemic, which further complicated every aspect of daily life.

By this time, in September of 2019, I had entered into a contract with GC Getaways & Transfer Outlet, LLC to assist me in transferring and relinquishing my Shell Vacation Club timeshare. I was assured that the deed transfer would be completed within 180 days.

Adding further hardship, in November of 2019, I was diagnosed with Follicular Lymphoma. I had an inoperable tumor in my abdomen and was told I likely had approximately five years to live if the tumor continued to grow. Today, I remain under medical care. Although the tumor is still present, it has reduced somewhat following chemotherapy, allowing me a longer reprieve than originally anticipated.

The COVID years were a debacle. I continued working throughout that period, but after my aunt died in 2021, I semi-retired and made repeated attempts to contact GC Getaways in an effort to obtain updates and documentation regarding my timeshare transfer. Despite numerous attempts, I received no meaningful response.

Ultimately, I discovered that I had been defrauded of approximately $9,000. No transfer was completed. No deed was recorded. No services promised under the contract were performed and somehow I had acquired a membership with ShorePointe Resorts.

P.S. The person who shot and killed my husband was never found, by the way.
 
Oh my. I have nothing to offer but my condolences. We used to own Shell but were able to give it back to Wyndham via their Certified Exit program. Wyndham has become more difficult to deal with over the years and doesn’t take everything back, but it might be worth a call to them. See this thread that’s at the top of the Club Wyndham forum: https://tugbbs.com/forums/threads/s...ovations-wyndham-cares-certified-exit.237533/.
 
Oh my. I have nothing to offer but my condolences. We used to own Shell but were able to give it back to Wyndham via their Certified Exit program. Wyndham has become more difficult to deal with over the years and doesn’t take everything back, but it might be worth a call to them. See this thread that’s at the top of the Club Wyndham forum: https://tugbbs.com/forums/threads/s...ovations-wyndham-cares-certified-exit.237533/.
Thank you for your response. Very helpful.
 
At this point stop paying any maintenance fees. Tell the company they can have the ts back at no cost to you. Nothing worse can happen to you than already has. Maybe you will choose to give it away if it is not too much of a hassle. TUG has many threads on that. If you have any heirs, they are not required to accept a ts, and we generally advise against putting that in your will.
You have been through so much. Just focus on the positive now.
 
Thank you, Patri. The only fee I have been paying since 2019 is the $199. annually for SouthPointe and up until 2024 for RCI. I stopped paying for RCI because I just did not use it. It was ridiculous. I also found out yesterday that Wyndham has my timeshare. I believe that it is probably the best thing for me to find out what the status is, as I have no idea and certainly have not been paying FOR YEARS - at least since 2019 when those creeps from GC Gateways & Transfer Outlet cheated me. May they get their Karmic comeuppance, monsters that they are. If I were to give it away, it would just be like kicking the can down the road and giving others the headache, which I am not willing to do.
 
Sorry to hear about all your experiences. At this point, I would just stop paying for South Pointe and just be done with that whole timeshare and associated industry.
 
The very best to you in the upcoming years
 
Wow, I'm glad things worked out.

Bill
 
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