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Alaska cancelled the flight?

ValHam

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Anyone have any experience collecting insurance from cancelled flights - We had a flight cancelled a week ago from settle to hawaii - Tomorrow we hope to be rescheduled - I hope we get reinbursed for something - We lost 2 trades with rci. We had to rebook accomodation with trading places not using our timeshare - I don't even know if this is worth the hassle Any suggestions?
 

UWSurfer

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First, read your statement of coverage carefully...down to the letter. If it doesn't specifically say it will pay or reimburse for something, know that it won't. Secondly, you'll need original recepts for anything you spend and expect request reimbursement for. You'll also need a confirmation from the airline that the flight was cancelled and for what reason.

We had the Travel Guard coverage through HGVC and underwitten by Nationwide for our trip to Hawaii last spring break when ATA delayed our flight by 11 hours. On first read it looked like they'd give us money for our time on the ground and reimburse the lost HGVC points for the night we didn't get to use. In the end though, upon careful examination and lots of documentation, the insurance only paid to reimburse our out of pocket while we were at the airport for 11 hours, which amounted to about $50 in fast food charges.

They would have covered a night in a hotel except ATA at the time gave us vouchers which covered our stay at the airport hotel that night until our connection flight could be made the next day.

We definetly didn't get what I thought I had quickly read was covered, but that was mostly my mistake.

Again, read the statement of coverage very carefully when deciding if you want the insurance. For big $ trips, I generally want it as you never know what may happen.
 

Elli

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As far as I can tell Travel Guard doesn't apply to residents in Canada - anyone know of good ins. coverage for Can. residents?

Elli
 

ValHam

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Hi Ellie - I met you a few years back in Kelowna - my insurance was with travelwell ing - Soon I shall find out how good the coverage. Anyway, I leave today for Hawaii - I had to book rental condos and hotels.
 

Elli

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Hi Ellie - I met you a few years back in Kelowna - my insurance was with travelwell ing - Soon I shall find out how good the coverage. Anyway, I leave today for Hawaii - I had to book rental condos and hotels.
Yes, I do remember our meeting. When you get back from Hawaii, please let me know how well the ins. worked - was it both for the timeshare exchange fee and the flight?

Have a great time in Hawaii.
 

Sunshine Wanted

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Anyone have any experience collecting insurance from cancelled flights - We had a flight cancelled a week ago from settle to hawaii - Tomorrow we hope to be rescheduled - I hope we get reinbursed for something - We lost 2 trades with rci. We had to rebook accomodation with trading places not using our timeshare - I don't even know if this is worth the hassle Any suggestions?

Have fun in Hawaii. My hubby and I were stuck in the Seattle airport 12/20 & 12/21, missing our flight to HI. We were rebooked for 12/24 (first available flight). By the time all was said and done, we ended up spending about $3000+ on extra hotels while we waited to get to HI; on extra fees to rebook flights (highway robbery); on non-refundable hotel fees in Oahu that we never got to use (went straight to Kona for island #2 of our planned trip). Lesson learned: trip insurance and book one airline (not two - no matter how good the Delta sale to HI was); and bring more than one cell phone as being on hold for hours at a time eats up the battery pretty quickly! What a nightmare - and we were one of the lucky ones.

Good luck to you :) and enjoy Hawaii.
 

ValHam

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Maybe I saw you out at the airport - I was also in that mess in Seattle on the 21st. We ended up going home - cheaper than waiting to get out on another flight - Anyway Alaska Airline finally got us to Hawaii - I am now in Kauai - I also had to book hotels on the Big Isand - lost 2 weeks of a 2 bedroom with rci - Anyway, I think it was worth the hassle to get some sun.
 
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