We have used both our Shell and WorldMark membership for stays in the last 2 weeks--and WM Anaheim last month. The new "go get your parking pass" or "welcome kit" are becoming SO aggressive. It's embarrassing for me--I know how to push these folks off, but when I have guests they ask me how I can tolerate such a practice. In Hawaii (Shell), the woman kept calling us, and she "insisted" my 82 yo mother come herself to pick up the parking pass (she was on reservation but not the driver), and that they would not give my sister her parking pass unless I agreed to talk with them about a presentation. I went up to talk w/ her, and told the front desk if they wanted me to have a parking pass, to give it to me at check in. The sales "concierge" woman STILL kept asking things like "what activities do you plan on doing?, what's your zip code etc" At WorldMark in SF yesterday, my son was upset, said the "welcome lady" kept yelling over to him every time he walked by "Mom I just want to be left alone and they are so obnoxious." We are now paying for guest certificates with WM. How do we stop this harassment?? How to provide feedback?? I want to make my reservation, be welcomed when I arrive, and use the room I booked. I do NOT want someone pushing their sales tactic on me. There has been a real difference in promotion since Wyndham took the sales.