Thanks! Trying to find somewhere within an hour of where we live for just a night away so no other choice, 3 A/C’s. Do they offer late check out or upgrade to room, do you know?Yes, but there aren't very many benefits at the AC. I think just a $10 F&B credit. It's a nice brand, but not my favorite.
I tried an AC once and wasn't impressed. While fine for business travel where I'm not interested in doing anything outside the room (like a glorified Courtyard), I wouldn't opt to stay there for personal travel. Prefer a Fairfield Inn or Residence Inn with a decent breakfast buffet (and maybe something at night at RIs as well) or a full service property with a Concierge Lounge. ACs kinda remind me of the SPG Aloft brand (modernistic/trendy - which isn't my taste).All of the rooms are the same. Upgrade might be a higher floor or a different view. I've only stayed in them for business trips and never requested a late check out.
That's for lower levels - for Platinum it is Guaranteed except at resort and convention hotels where availability kicks in.Late checkout should be "guaranteed" though it does say subject to availability. .
Late checkout should be "guaranteed" though it does say subject to availability. In my limited experience the Autograph collection is very variable in how they handle these issues but some tend to suck in how they treat Marriott guests.
Correct, thanks for clarifying further.That's for lower levels - for Platinum it is Guaranteed except at resort and convention hotels where availability kicks in.
Had a property deny this. A quick call to customer service and the hotel resolved their "misunderstanding"
" 4 p.m. Late Checkout. Platinum Elite Members and above may check out as late as 4 p.m. local time of the Participating Property. Members can request late checkout when making a reservation through central reservations, at check-in, via the mobile app (where available) or at any time during their stay. This benefit is guaranteed at all Participating Properties, except at resort and convention hotels and Design HotelsTM, where it is based upon availability. Marriott Vacation Club, Marriott Grand Residence Club, and Vistana properties are excluded from this benefit.
OK, I guess I'm not familial with those.I believe OP is referring to the AC brand, not the Autograph Collection hotels.
Yes, the AC Brand has been established in Spain for a long time and is a welcome addition to Marriott.Correct, thanks for clarifying further.
OK, I guess I'm not familial with those.
Thanks for the information Barry.Yes, the AC Brand has been established in Spain for a long time and is a welcome addition to Marriott.
It is towards the budget end of the Marriott brands, but in Spain anyway it does provide basic, quality hotels often with some character in very useful locations.
In more recent times, it has expanded into other regions e.g. the US
My hubby, son and I stayed in this hotel in 2015. We knew we would have to pay an 85€ charge for the third person. They upgraded our room which we assumed was a Platinum benefit. We were charged 120€ for the upgrade in addition to the 85€ extra person charge at checkout. The folio my hubby signed (after an overnight flight from the US) had no rate listed. We had spent a LOT of points for that night and combined with the 205€ we had to pay, it was a very expensive night. We enlisted Marriott’s help to fight it via our credit card but were not successful. I would never recommend Madrid San Mauro even though it is a beautiful hotel.We stayed in the AC Santo Mauro in Madrid a few years ago. I don't remember the elite benefits but it was one of the finest hotels I've ever visited.