hangloose
Guest
- Joined
- Aug 8, 2012
- Messages
- 1,275
- Reaction score
- 495
- Points
- 243
- Location
- NC
- Resorts Owned
-
Marriott's Grande Vista (x2)
Marriott's Maui Ocean Club
Marriott's Ko Olina Beach Club
Marriott's Ocean Pointe
I do not envy the Rooms Controller at any MVCI resort. Their job is not perfect and not easy, especially with how complicated the MVCI timeshare system is. They have to balance weeks reservations, multi-week, individual DC Pts reservations, rentals, cash bookings, MVCI owners vs non-owners, MVCI owners at that resort vs not, etc, etc. Oh...don't forget the various MVCI Status levels (Chairmans, Presidential, etc, etc) and Bonvoy levels (unsure if they help or not). Oh..and what if you have multiple reservations.... in the same view (can they keep you in the same room) or different view. Constant shifting in and out. Oh..and don't forget the timestamp your reservation was made...as first come first serve...(maybe). Oh..and full villas might get first dibs...vs a lock-off. Don't forget the owner that complains at the front desk, and is moved into a better room (perhaps one from someone checking in later in the day?). Tons of data points which they are attempting to juggle. I do not envy their job.
Reality is....it is far from perfect...and is much harder since DC Pts introduction...allowing 1 day reservations (vs full 7 day weeks). I've had many II exchanges with a better view than my MCI ownership weeks. Odd enough, several in Hawaii. While I doubt the rooms controller 'formula' would do that....but likely did because that is what was 'available' for the exact check-in dates I had. For my MKO 3BR OV, there are only so many available...which limits options even further for the rooms controller.
I'll be at Maui and Ko Olina soon via my weeks and DC Pts reservations. The Rooms Controllers at both resorts certainly have my preferences, so hoping for the best. Either way, I'm just eager to get back to Hawaii!
Reality is....it is far from perfect...and is much harder since DC Pts introduction...allowing 1 day reservations (vs full 7 day weeks). I've had many II exchanges with a better view than my MCI ownership weeks. Odd enough, several in Hawaii. While I doubt the rooms controller 'formula' would do that....but likely did because that is what was 'available' for the exact check-in dates I had. For my MKO 3BR OV, there are only so many available...which limits options even further for the rooms controller.
I'll be at Maui and Ko Olina soon via my weeks and DC Pts reservations. The Rooms Controllers at both resorts certainly have my preferences, so hoping for the best. Either way, I'm just eager to get back to Hawaii!