itchyfeet
TUG Member
Anybody successful in paying 2016 levy? Who did you contact?
I used propertyadmin@oaks.co.za, as I have been EMPHATICALLY told to use.
I spoke too soon. VRS very quickly charged my cc for my 2016 levies (2 days) but are now refusing to deposit my week in RCI. I need it deposited by the end of March (early January occupancy) to preserve trading power. VRS/RHS is refusing to deposit my week until the end of April/beginning of May. I guess I was wrong - They have NOT improved their customer service. They have just gotten more deceptive. That will teach me for being optimistic about dealing with VRS. Oh well. Our Sudwala week was very inexpensive to get into and has given us 10 years of decent trades.
I have owned this Sudwala shareblock for 8 years. While Niky Watt (RHS) was handling my levy deposits and spacebanking requests, getting my RCI deposit was always done in early April and received full RCI trading power. Now that VRS has taken management responsibility for Sudwala my spacebank request has been blocked until after April, which is less than 9 months before my occupancy week, at a reduced RCI trading power. Consider yourself lucky if your trading power has never been reduced.Have they deposited this early for you before? Regardless of when I deposit (say 6 mos. or a year ahead), it seems my trade power has never changed.
This morning I received an email from a specialist at RCI/SA detailing their overly complex and convoluted calendar approval process once the government releases the official school calendar. The South African government has released the 2016 school calendar, apparently several days/weeks ago. Bottom line is VRS will not use the official SA government school calender, but rather waits until several others (both internal and external to VRS) do manual approvals (and possible modifications?) and manually enters the approved/modified school calendar into (several) computer systems before we can get our weeks spacebanked.Your situation my also be due to their school calendars not being out yet.