PurePink
newbie
I'm a new owner and have stayed at both The Villages and Lake O' The Woods within the past month. These are the only two times I've used my new ownership. I live in Texas and have Thanksgiving week at Silverleaf's Fox River in Illinois, where I know absolutely no one. This is a ski resort. I've never ski'd before and probably won't ever, unless I wind up actually using my week, which I do not foresee at this time. I'm a beach-lover. I hate cold.
That being said, I thought I would let you know that Silverleaf does stand behind their satisfaction guarantee. I wasn't happy at The Villages and because I was shown Lake O' The Woods during my "New Owner Orientation", which is what you get the first time you use your timeshare (it's the sales pitch as discussed in this, the current, thread), I chose to stay at Lake O' The Woods this time.
When we checked in, we set the "Orientation" for 9 a.m. By then, I was so mad, it only took the poor salesman two minutes to go get another "suit", who was introduced as his supervisor. I was told to call the corporate office for my complimentary (bonus time) stay. So, I did.
This is what's interesting. I spoke with a woman first, who said that since school is out now, The Villages is booked solid until mid-September. I pitched a fit and was transferred to a man. I told him that I actually preferred to stay at Lake O' The Woods anyway, and asked for the second or third week of June. He put me on hold briefly, then came back and said he had me booked for the first week of June, and for four nights instead of three, which is how long my bonus time is, and at Lake O' The Woods.
Lake O' The Woods is about ten minutes from The Villages. The staff there were all abuzz about the fact that they were expecting 30 families for that night, a miracle around that place where they said they usually only have five, except on weekends (my stay was from Monday night to Friday morning). I'm not sure how many cabins they have, but if someone was wanting to stay at The Villages but couldn't because they were full, Lake O' The Woods was a decent place to stay, as far as Silverleaf resorts go. Certainly no worse than The Villages, where I had to get in my car and drive five minutes to the Activity Center anyway.
That being said, I thought I would let you know that Silverleaf does stand behind their satisfaction guarantee. I wasn't happy at The Villages and because I was shown Lake O' The Woods during my "New Owner Orientation", which is what you get the first time you use your timeshare (it's the sales pitch as discussed in this, the current, thread), I chose to stay at Lake O' The Woods this time.
When we checked in, we set the "Orientation" for 9 a.m. By then, I was so mad, it only took the poor salesman two minutes to go get another "suit", who was introduced as his supervisor. I was told to call the corporate office for my complimentary (bonus time) stay. So, I did.
This is what's interesting. I spoke with a woman first, who said that since school is out now, The Villages is booked solid until mid-September. I pitched a fit and was transferred to a man. I told him that I actually preferred to stay at Lake O' The Woods anyway, and asked for the second or third week of June. He put me on hold briefly, then came back and said he had me booked for the first week of June, and for four nights instead of three, which is how long my bonus time is, and at Lake O' The Woods.
Lake O' The Woods is about ten minutes from The Villages. The staff there were all abuzz about the fact that they were expecting 30 families for that night, a miracle around that place where they said they usually only have five, except on weekends (my stay was from Monday night to Friday morning). I'm not sure how many cabins they have, but if someone was wanting to stay at The Villages but couldn't because they were full, Lake O' The Woods was a decent place to stay, as far as Silverleaf resorts go. Certainly no worse than The Villages, where I had to get in my car and drive five minutes to the Activity Center anyway.
