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$150 missing from my refund


Jul 1, 2024
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Resorts Owned
Westgate Vacation Villa
Hello All

So I was able to rescind my westgate timeshare within the 10 days cancellation period. I paid a $300 deposit however I only see a $150 refund. When I signed the contract, I told them that I would pay $300 as the deposit however they charged my card $500 talking about “I thought you said $500, should we keep it at that?” I said “no” so they adjusted the deposit to $300 and told me “we will give you a tablet for our mistake”. They also gave me a receipt showing that they charged me $500 but adjusted it to $300. The contract even showed that I agreed to pay a $300 deposit. Fast forward to today, my refund deposit is $150 short. Do you think they charged me for the tablet? Will the other $150 come in a check? Also, I paid $50 for that travelers program, will I get a refund on that as well? Ugh I’m so happy I got out of this mistake but where is all of my moneyyyy.


TUG Member
Jan 23, 2008
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I'm guessing you won't be able to resolve this issue directly with Westgate (as they are not user friendly).

I would suggest filing a written complaint with the Attorney General in the state in which you made the purchase and let them run with the ball and see what happens.

Best of luck!



TUG Review Crew: Veteran
TUG Member
Feb 10, 2007
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Twin Falls, Eye-Duh-Hoe
I'd post this all over travel site social media. Instagram, X, Travelocity. Slimy as they are, they watch that stuff for negatives.


Apr 20, 2023
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Do you think they charged me for the tablet?
I am sorry, but that made my day. :LOL:
Reminds me why as soon as any salesperson starts muddying the waters on any transaction with this-that-ortheotherrthing I warn them off and if they don't backtrack ASAP, I walk away. simplify, Simplify, SIMPLIFY! "Bonus Pts? Give me a bleepin week or I walk. 3 ... 2 ... 1."