$150 missing from my refund

[iken1783]

Hello All

So I was able to rescind my westgate timeshare within the 10 days cancellation period. I paid a $300 deposit however I only see a $150 refund. When I signed the contract, I told them that I would pay $300 as the deposit however they charged my card $500 talking about “I thought you said $500, should we keep it at that?” I said “no” so they adjusted the deposit to $300 and told me “we will give you a tablet for our mistake”. They also gave me a receipt showing that they charged me $500 but adjusted it to $300. The contract even showed that I agreed to pay a $300 deposit. Fast forward to today, my refund deposit is $150 short. Do you think they charged me for the tablet? Will the other $150 come in a check? Also, I paid $50 for that travelers program, will I get a refund on that as well? Ugh I’m so happy I got out of this mistake but where is all of my moneyyyy.

 

[TheTimeTraveler]

I'm guessing you won't be able to resolve this issue directly with Westgate (as they are not user friendly).

I would suggest filing a written complaint with the Attorney General in the state in which you made the purchase and let them run with the ball and see what happens.

Best of luck!






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[Passepartout]

I'd post this all over travel site social media. Instagram, X, Travelocity. Slimy as they are, they watch that stuff for negatives.

 

[WaikikiFirst]

Do you think they charged me for the tablet?

I am sorry, but that made my day.
Reminds me why as soon as any salesperson starts muddying the waters on any transaction with this-that-ortheotherrthing I warn them off and if they don't backtrack ASAP, I walk away. simplify, Simplify, SIMPLIFY! "Bonus Pts? Give me a bleepin week or I walk. 3 ... 2 ... 1."