• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

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    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!



    Missouri AG files suit against timeshare exit company

    The Missouri Attorney General's Office on Tuesday announced it has filed suit against Martin Management Group, a timeshare exit company that was based in Springfield, Missouri...

    Looking for mailers

    I'm an investigator with Better Business Bureau in St. Louis. Because we have many timeshare exit and timeshare sales companies in our service area, we spend a lot of time talking with consumers who claim to have been harmed. A lot of these folks were first contacted via mail. I'm sure many of...

    BBB St. Louis warns about new timeshare exit business with ties to F-rated company

    The Better Business Bureau serving Eastern and Southwest Missouri and Southern Illinois issued a consumer warning today about a new timeshare exit business named Fountainhead Group Consulting Firm LLC. The St. Louis-based BBB found ties between Fountainhead and F-rated Last Resort Fee. Both of...
  4. simpsontruckdriver

    Legal advice (not timeshare related)

    Here is my predicament. Between February - May, I worked for LYFT in Orlando FL because I could not find a good-paying job (over $16/hour). I averaged $600/week. My rent and other bills were late, and I could not pay my car (2011 Buick Enclave CXL) payment. Basically, I was about $1500 late...
  5. F

    Sapphire Timeshare Cancellation

    Have anyone heard or know anything about Sapphire Timeshare Cancellation? I saw some good reviews on BBB about this company. Is BBB a trustworthy website? Thanks!

    Latest St. Louis BBB consumer warning: Timeshare exit firm MRC Group of Springfield, Mo.

    The Better Business Bureau based in St. Louis has issued the following consumer warning about MRC Group, a timeshare exit firm which is based in Springfield, Missouri...

    BBB consumer warning on Springfield, Missouri timeshare companies

    The St. Louis Better Business Bureau is warning consumers about two F-rated, Springfield, Missouri-based timeshare exit companies - Vacation Consulting Services and The Transfer Group. BBB STL spoke with business owner Brian Scroggs, who confirmed he has opened a new business called Real Travel...
  8. LadyBee43

    Wesley Financial

    Does anyone know if Wesley Financial is a legitimate company for trying to get you out of your timeshare. They appear to be to me as they have an A+ rating with the Better Business Bureau and a Rating of 93 with Dunn & Bradstreet. I came across their ad on Facebook and have contacted them...

    BBB St. Louis consumer alert on Summerwinds Resort Services, LLC

    The Better Business Bureau of St. Louis on Wednesday issued a consumer warning about Branson, Mo.-based Summerwinds Resort Services, LLC. Summerwinds is the marketing arm for Stormy Point Village. Here is a link to the release...
  10. STLBBB

    BBB alert on Southwest Missouri timeshare exit company

    The St. Louis Better Business Bureau issued a consumer warning on Thursday, Aug. 23, about a timeshare exit company named Last Resort Fee. Here is the link to that release...
  11. TUGBrian

    Better Business Bureau study on Timeshares!

    We (TUG) participated in this study with the St. Louis BBB and hope this article truly helps Timeshare owners! Given the bluntness of the article, id imagine many in the industry arent going to like it very much, but the truth hurts sometimes...
  12. D

    BBB complaint

    I recently contacted the BBB and filed a complaint against Wyndham because of the lost of the ability to cancel and rebook to get a discount on the points used to make the reservation. I did this after meeting with representatives at two of their resorts to voice my grievance. Those meeting...