Grande Vista - II Room type vs what they give you.

[rthib]

I have three weeks at 2 bedroom at Grand Vista, two trades and one a getaway. The two trades are the same type - ZZAA and the getaway is a different TOVI.
Do you think they will let me stay all three weeks in same unit or force me to move?

 

[dioxide45]

In years past I know they were willing to change your room type, but they seem to be much more ridged the past five or so years. I would plan on having to move rooms.

 

[Big Matt]

Same answer as above. The ZZAA is a dedicated 2BR and the other one is a 2BR lockoff. If you are there when it isn't full, that could change the answer simply because they won't need to clean the room(s) twice. I had a lot of trouble with this at a different resort based on view type, and I was willing to move down in view, but they wouldn't have it.

 

[dioxide45]

The ZZAA is a dedicated 2BR and the other one is a 2BR lockoff.

You have them switched;

TOVI....Grande Vista................N/A................2BR dedicated unit.
ZZAA....Grande Vista................N/A................2BR unit that locks off in to 1BR and studio.

 

[andre10056]

You have them switched;

TOVI....Grande Vista................N/A................2BR dedicated unit.
ZZAA....Grande Vista................N/A................2BR unit that locks off in to 1BR and studio.

Where do you see this TOVI or ZZAA information? Does it appear on the confirmation? Can you see it on the II site as you're considering an exchange?

 

[Big Matt]

If you go into II and look at your history tab it shows you the unit code(s).

 

[andre10056]

If you go into II and look at your history tab it shows you the unit code(s).

Is there any way of knowing PRIOR TO your booking if you're going to get a TOVI or a ZZAA (a dedicated 2 BR or a lockoff 2 BR)? Makes a difference if you've got 3 young kids.

 

[Huskerpaul]

Is there any way of knowing PRIOR TO your booking if you're going to get a TOVI or a ZZAA (a dedicated 2 BR or a lockoff 2 BR)? Makes a difference if you've got 3 young kids.

Not that I know of.

 

[HudsHut]

No.

 

[andre10056]

Not that I know of.

No.

That kinda sucks if you've got young kids that you'd prefer not have their own apartment.

 

[Hindsite]

That kinda sucks if you've got young kids that you'd prefer not have their own apartment.

you have 24 hrs to cancel an exchange so people use that time to check out the unit type and then throw it back if they don't like it. Same applies to Accom cert reservations.

 

[rthib]

Is there any way of knowing PRIOR TO your booking if you're going to get a TOVI or a ZZAA (a dedicated 2 BR or a lockoff 2 BR)? Makes a difference if you've got 3 young kids.

Yes you can, sort of, that's how I got the first two to match.
When you click on Exchange, the next screen will show you accommodations.
Bedroom 2 will show one of the following:
Queen Size Bed(s)
Full Size Bed(s)
Pull Out Sofa(s)(Queen), King Size Bed(s)

If you look up the rooms on Marriot.com
TOMI is Queens, THMV is Full, ZZAA is King Size

 

[andre10056]

you have 24 hrs to cancel an exchange so people use that time to check out the unit type and then throw it back if they don't like it. Same applies to Accom cert reservations.

I think, if I'm not mistaken, that there is a way to tell the difference PRIOR TO reserving.

The 2 BR lockoff seems to have the following profile: BR 1 King-sized bed.... BR 2 King and a pull out sofa

The "dedicated" 2 BR has the following pofile: BR 1 King-sized bed(s)....BR2 full sized bed(s)

I believe, and am waiting to confirm with the resort, that a dedicated 2 BR has two full beds in the 2nd bedroom (it sure as heck doesn't have 2 King-sized beds in BR 1).

 

[andre10056]

Yes you can, sort of, that's how I got the first two to match.
When you click on Exchange, the next screen will show you accommodations.
Bedroom 2 will show one of the following:
Queen Size Bed(s)
Full Size Bed(s)
Pull Out Sofa(s)(Queen), King Size Bed(s)

And that was the lockoff...correct?

That's the key it appears. That the 2nd bedroom not only has a bed BUT ALSO a pull out sofa, presumably on the "studio" side..

 

[rthib]

And that was the lockoff...correct?

That's the key it appears. That the 2nd bedroom not only has a bed BUT ALSO a pull out sofa, presumably on the "studio" side..

If you look up the rooms on Marriot.com
TOMI is Queens, THMV is Full, ZZAA is King Size

ZZAA has 2 Sofabeds One in Living room and one in Studio with the King.

 

[andre10056]

At this point after speaking to the resort front desk person, I'm pretty confident of being able to identify a 2 BR lockoff or a dedicated 2 BR. The "giveaway" that it's a 2BR lockoff appears to be that you have a foldout couch in the second bedroom along with the bed.

And a dedicated 2 BR which, like the lockoff, sleeps eight, has the foldout couch in the living room (sleeps two), a King or whatever bed in the first bedroom (sleeps two), and then has to have two beds (sleeps four more) in the second bedroom.

But if I and the front desk person are wrong about that, you do indeed have that 24 hour free cancellation period.

 

[rthib]

At this point after speaking to the resort front desk person, I'm pretty confident of being able to identify a 2 BR lockoff or a dedicated 2 BR. The "giveaway" that it's a 2BR lockoff appears to be that you have a foldout couch in the second bedroom along with the bed.

And a dedicated 2 BR which, like the lockoff, sleeps eight, has the foldout couch in the living room (sleeps two), a King or whatever bed in the first bedroom (sleeps two), and then has to have two beds (sleeps four more) in the second bedroom.

But if I and the front desk person are wrong about that, you do indeed have that 24 hour free cancellation period.

If you look up on Points site:
King is Two Entry Doors
Queens is One Entry
Full (actually Double) is One Entry (Master of 3 Bd)

 

[Dean]

That kinda sucks if you've got young kids that you'd prefer not have their own apartment.

For exchanges you can make them then cancel within 24 hrs with no risk after checking the code. I've retraded to the same resort, checked the view type of the new exchange the traded back when it was not as good. I suspect you have some of the same options with a getaway. Some have had success getting an II rep to check the code while on the phone but I think this has been very rare.

However, for GV and many other resorts with dedicated units, you can tell which are L/O and which are dedicated based on the bed description. You'd still have the variable of a Dedicated 2 BR vs the 2 BR portion of a 3 BR though.

I'd call the resort and ask them about it if I were the OP. They might be able to change the getaway or retrade the exchanges if enrolled for no additional cost.

 

[andre10056]

I'd call the resort and ask them about it if I were the OP. They might be able to change the getaway or retrade the exchanges if enrolled for no additional cost.

I would as well. If the OP has no preference between lockoff and dedicated, that would make it easier to try to get a 3 week match.

On the other hand, if they can't and the OP would have to move, maybe they could allow him to stay in the fisrt unit until such time as the second unit were ready. A little moving of the OP's stuff would not be such a big deal.

The worst alternative would be that the OP has to vacate and come back at 4 PM. I would think it would behoove the Grande Vista to figure out a way to avoid that. If whomever the OP speaks to were to tell him that "it can't be done", I'd ask to speak to a manager.

 

[Dean]

I would as well. If the OP has no preference between lockoff and dedicated, that would make it easier to try to get a 3 week match.

On the other hand, if they can't and the OP would have to move, maybe they could allow him to stay in the fisrt unit until such time as the second unit were ready. A little moving of the OP's stuff would not be such a big deal.

The worst alternative would be that the OP has to vacate and come back at 4 PM. I would think it would behoove the Grande Vista to figure out a way to avoid that. If whomever the OP speaks to were to tell him that "it can't be done", I'd ask to speak to a manager.

Assuming the off unit is the first or last of the 3 weeks. If it's the middle they could have to move twice.

 

[dioxide45]

I posted these in another thread not long ago. These are screen shots from the unit information page when going through the booking (exchange or getaway) flow on the II website. I don't have one for the 2bR side of the 3BR lock off.

2BR Dedicated unit

2BR Lock off unit