Dakota107
TUG Member
- Joined
- Sep 7, 2019
- Messages
- 7
- Reaction score
- 1
- Points
- 61
- Resorts Owned
- Wyndham Discovery
I am looking for advice/suggestions. My parents, who are in there 70's, initially bought into the wyndham discovery program and then bought into a contract purchasing entry level points of 84,000 points at Bonnet Creek resort in Sept 2018. So in January of this year my parents urged me to use some points since they still had all these bonus points and discovery points available. So after Dad went through the frustration of booking it for us as a guest...they had 2 different account numbers (Discovery and the actual contract). Fast forward that got fixed we were booked for florida. My parents booked a weekend to Branson Meadows in July for Dad's birthday and in the mean time Wyndham had called and told Dad that in the future 84000 points wouldn't be enough for a weeks vacation, so he decided to get more information while in Branson. Well I have access to there online timeshare site and noticed after Branson that they had more points on there account to the tune of 200,000 points in one use year and 116,000 points in another use year plus bonus contracts and all the sudden they are Silver owners! Not wanting to interfere in what they were doing I didn't say anything. So we went to Florida and Mom & Dad booked a trip to the Sevierville Smoky Mtn resort. In the mean time we sat through a presentation in Florida so I could learn more about what the had because they seemed super confused on how it work and such. Just FYI these salepeople are smooth talkers and very pushy....I knew they would be going in...we spent 3 hours at the presentation even though they knew we were gathering information. Well to make a long story short we decided to try out the Discovery package, but we knew exactly what we got...the 400,000 points to use in 2 yrs, except the payment they told us and the payment from the finance place was double..besides that I know we will buy resale when we are ready. Back to my parents, so they are in Tennessee and attended another presentation because these people are making it out like they are required to attend. The person they get this time, hopefully was honest and trustworthy...I am not sure, but I learned when I finally had a conversation with them last night about expiring point this year we got into this conversation that is a real mess. The lady at the Great Smokies Lodge in Sevierville, TN I think help sort it out and put 2 or 3 contracts together to show what they had. I got into there account to see about reservations for next year and see that now they have 400,000 points on a use year and 116,000 points on another use year. Here is the problem--I finally found out there payment now is $800 a month which they were told was going to be $250 and they never saw the $800 a month figure until they got to Tennessee resort. They are frustrated and have 4 backpacks of papers they have been given...they can't afford that monthly payment and they have points they won't ever use. Is there anything we can do? I am currently trying to locate the current paperwork from the Tennessee stuff but are they just SOL with a cancellation at this point? Any suggestions or advice would be greatly appreciated, I have no idea how much this transaction costs initially nor for how long...Dad thinks it is for 15-20 years. That is crazy! Thanks in advance, any help is greatly appreciated.