- Joined
- Jun 6, 2005
- Messages
- 9,848
- Reaction score
- 4,228
- Points
- 648
- Location
- Houston, TX
- Resorts Owned
- Wynd VIP Plat GF, HGVC Elite, WM, HICV, +
Well we shall see, as my fiends checkin at Sea Gardens in a few days.
I spoke to CHAD, I pointed out about the points being different for Ocean Palms, I asked him NOT to move them. I told them I expect an Ocean Palms unit. Period. End of Story.
I spoke to my guests (one of my dearest and longest friends (45+ yrs). I told them to NOT accept anything except Ocean Palms. I got them to print off the confirmation, the one that is sent immediately upon booking ONLINE, as that is the ONLY place where it actually states Ocean Palms building. Funny thing is the nice confirmation that comes the next day, omits that information. (Although Chad said ocean palms unit reservations come in coded differently than the rest of sea gardens.) I also told them the other section names, and to NOT accept those units. So I have given them as much info as I can.
I will call the resort again on Saturday (as that is likely the started of any fixed week checkins), then again the morning of checkin (Tuesday Mar 21).
I'll let everyone know how it goes.
I spoke to CHAD, I pointed out about the points being different for Ocean Palms, I asked him NOT to move them. I told them I expect an Ocean Palms unit. Period. End of Story.
I spoke to my guests (one of my dearest and longest friends (45+ yrs). I told them to NOT accept anything except Ocean Palms. I got them to print off the confirmation, the one that is sent immediately upon booking ONLINE, as that is the ONLY place where it actually states Ocean Palms building. Funny thing is the nice confirmation that comes the next day, omits that information. (Although Chad said ocean palms unit reservations come in coded differently than the rest of sea gardens.) I also told them the other section names, and to NOT accept those units. So I have given them as much info as I can.
I will call the resort again on Saturday (as that is likely the started of any fixed week checkins), then again the morning of checkin (Tuesday Mar 21).
I'll let everyone know how it goes.