munster_paul
newbie
- Joined
- Mar 1, 2018
- Messages
- 5
- Reaction score
- 9
- Points
- 13
We followed the typical path as others it appears...succumbed while on vacation over President Week at Steamboat Springs Sheraton- purchased 81,000 for $28k- offered loads of points to use on Starwood- got suspicious when on way home tried to book a week with points (hypothetically, as we knew what we were going to get) only to see rooms and weeks we wanted were blacked out.
Thankfully found TUG on my return, followed the process to cancel, to the letter. Even sent recorded mail via USPS.
We signed on Thursday 22nd Feb, with 10 days to cancel. We mailed the cancellation letter on Monday 26th. USPS responded today saying package was on its way back as they couldn't deliver, despite two attempts. We are now at calendar day 7, the package hasn't arrived back, day 10 falls on Sunday and lo and behold there is no number to call.
Anyone able to advise or help
Thanks in advance
Thankfully found TUG on my return, followed the process to cancel, to the letter. Even sent recorded mail via USPS.
We signed on Thursday 22nd Feb, with 10 days to cancel. We mailed the cancellation letter on Monday 26th. USPS responded today saying package was on its way back as they couldn't deliver, despite two attempts. We are now at calendar day 7, the package hasn't arrived back, day 10 falls on Sunday and lo and behold there is no number to call.
Anyone able to advise or help
Thanks in advance