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Why was hgvc portal never updated?

Discussion in 'Hilton Grand Vacations Club / HGVC' started by Panina, Nov 8, 2018 at 9:48 PM.

  1. Panina

    Panina TUG Review Crew: Expert TUG Member

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    Resorts Owned:
    Hgvc Eagles Nest, Hgvc Surf Club, Hgvc Indian River, Hgvc Anderson, Sunrise Bay & Club, Chetola, Gulf Tides, Jade Tree Cove, Banyan Resort, Blue Ridge Village
    Does anyone know why the hgvc portal was never updated to match the upgrades made to the main rci system?

    Recently I find the hgvc portal more glitchy then the main system.
     
  2. Cyberc

    Cyberc TUG Member

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    I’m actually glad they never did. The “main system” is so bad compared to the old one. It’s much more difficult and cumbersome to search in the new compared to the old. I would wish they would roll back to the old system for everyone.
     
  3. Sandy VDH

    Sandy VDH TUG Review Crew: Elite TUG Member

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    Wynd VIP Plat, HGVC Elite, HICV, + few others
    Wyndham's is exactly the same way. It never got updated either.
     
  4. Cyberc

    Cyberc TUG Member

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    Same with DVC.

    Maybe RCI are afraid to lose the business from hgvc, dvc etc if they give them a sh.... product. The one we have now is imo decent it works, easy to use. The new one not so much.
     
  5. brp

    brp TUG Member

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    And this is why people differ. I find the new system so much easier to search for just what I want to see, and considerably more stable when searching booking. To me, this is a tremendous improvement.

    Well, except for the part where they separated the HGVC and bHC buckets :)

    Cheers.
     
    holdaer likes this.
  6. SmithOp

    SmithOp TUG Member

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    Because its just a layer (presentation tier) that the different partners do not want to share in the cost of updating. RCI is not going to foot the bill 100%.

    IT Systems n-tier architecture.

    [​IMG]


    Sent from my iPad using Tapatalk Pro
     

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