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Unpleasant reception at Dolphin's Cove

pedro47

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A written complaint is viewed totally different from a telephone call complaint.

Written complaints are track, trackable and leave an audit trail for both parties to use in a legal matter. This is a legal fact and not a myth.
 
Last edited:

rickandcindy23

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Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge,Shadow Ridge,Grand Chateau;Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms; WKORV-OF (2),Westin Desert Willow.
Are there wholly owned units at Dolphin's Cove. I know that WorldMark has a bunch of units, but not as many as Wyndham.

I would escalate this for sure. I don't like the idea of any owner or guest of an owner being treated in such a manner.
 

VegasBella

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Avenue Plaza
Riviera Beach & Spa
Aquamarine Villas
Personally I think this has much more to do with the fact that it’s a small resort rather than that it’s related to Wyndham or anything else. My experience with a lot of the smaller resorts is that the front desk staff seems to be either very very nice or very very rude. That’s much more consistency regarding the front desk staff in the larger resorts.


Sent from my iPhone using Tapatalk
 

bbodb1

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RCI Weeks: LaCosta Beach Club, RCI Points: Oakmont Resort, Vacation Village at Parkway. Wyndham: CWA and La Belle Maison, and WorldMark.
Denise,

How did this turn out?
 
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