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TUG server migration scheduled for this Sunday Night 12/23/2018

WalnutBaron

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Just a note to say that I didn't even notice the change, which means--from the standpoint of a regular run-of-the-mill user of TUG--the whole effort went flawlessly! Congratulations, Brian! (Now, could you please provide your expertise to the folks over at Marriott/Starwood as well as the IT department at Wyndham? ;)
 

Makai Guy

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a few wonky items going on with emails...and somehow our brand new server is already on some sort of blacklist (earthlink/att/few others)...but hopefully we can sort that out quickly and be back to 100%

none of this should impact your browsing experience though!
Emails from TUG are still being rejected by a number of mail services as of this morning, so notifications of new posts in followed threads and forums, notifications of new private conversations, etc., aren't getting through to some folks.

Unfortunately, that also means that registration confirmation emails for new registrants or folks changing their email addresses aren't getting through to some folks.
 

clifffaith

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I got blown out on the iPad twice yesterday, within ten minutes of each other, while looking at TUG, and wondered if it had to do with the update..
 

Panina

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I got blown out on the iPad twice yesterday, within ten minutes of each other, while looking at TUG, and wondered if it had to do with the update..
I have been using my iPad with no problems.
 

pedro47

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I also have been using my IPAD and my Dell desktop with no problems.
 

TUGBrian

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there should be no real difference for an end user via any web browser post migration.

as far as all of your devices are concerned, you are connecting to the exact same place/software/etc...only the hardware itself has been changed.

our email blacklist issue seems to be revolving around the fact that the server got a new IP address...and all this mail being suddenly sent from a new IP apparently set off a bunch of att/outlook/yahoo/etc anti-spam stuff we are working thru.
 

Makai Guy

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Emails from TUG are still being rejected by a number of mail services as of this morning, so notifications of new posts in followed threads and forums, notifications of new private conversations, etc., aren't getting through to some folks.

Unfortunately, that also means that registration confirmation emails for new registrants or folks changing their email addresses aren't getting through to some folks.
We haven't received any bounced emails back since about 10:40 am yesterday (Dec 29, 2018), so it looks like whatever block was in place has been removed.
 

bbodb1

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We haven't received any bounced emails back since about 10:40 am yesterday (Dec 29, 2018), so it looks like whatever block was in place has been removed.
Doug,

You mentioned this but it got me to thinking - I can't recall receiving ANY emails from TUG on the email account I have on file with TUG.
If I wanted to verify email sent from TUG is getting through (including the weekly newsletters), what is the best method to test this?
 

Makai Guy

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Doug,

You mentioned this but it got me to thinking - I can't recall receiving ANY emails from TUG on the email account I have on file with TUG.
If I wanted to verify email sent from TUG is getting through (including the weekly newsletters), what is the best method to test this?
First off, your email address is stored in two separate places, the Bulletin Board and if you have a paid TUG Membership, your TUG Member account. These may be the same address, but it's possible you've used two different addresses.

For Bulletin Board stuff, have the board send you a password reset email (go here) -- you don't have to follow through and reset your password, just see if you get the email.

Newsletters go to your TUG Member address. To see if emails get through from your TUG Member account, have it send you a password reminder (go here).

And, parenthetically, we recommend you make it easy on yourself and use the same password in both places.
 

bbodb1

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First off, your email address is stored in two separate places, the Bulletin Board and if you have a paid TUG Membership, your TUG Member account. These may be the same address, but it's possible you've used two different addresses.

For Bulletin Board stuff, have the board send you a password reset email (go here) -- you don't have to follow through and reset your password, just see if you get the email.

Newsletters go to your TUG Member address. To see if emails get through from your TUG Member account, have it send you a password reminder (go here).

And, parenthetically, we recommend you make it easy on yourself and use the same password in both places.

Thanks for this info, Doug.

I just checked my TUG member address and it appears to be wrong. As per directions on that page, I will send an email as directed.
 
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