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The Story of Flight 662: Crying Babies, Fainting Passengers, Arrests During 4-Hour Nightmare....

Discussion in 'Vacation Travel Information' started by MULTIZ321, Jan 11, 2019.

  1. MULTIZ321

    MULTIZ321 TUG Member

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    The Story of Flight 662: Crying Babies, Fainting Passengers, Arrests During 4-Hour Nightmare at Oakland Airport
    By Mattias Gafni/ News/ California News/ The Mercury News/ mercurynews.com

    "OAKLAND — After more than four hours stuck in an Aeromexico plane on the Oakland International Airport tarmac on Thursday, babies cried, women began to faint and passengers fanned each other with magazines to keep cool.

    Some passengers called 911, others phoned passenger rights advocates and still others reached out to family and friends desperately trying to find a way to get off the plane after their flight from Guadalajara got diverted to Oakland instead of landing at San Francisco International Airport due to fog.

    One man threatened to open the Boeing 737 door if they were not allowed to deplane and that prompted the pilot to call the Alameda County Sheriff’s Office, who wound up arresting two men, spokesman Ray Kelly said. Finally at 3:30 p.m., almost five hours after they landed, the passengers said they walked off Gate 1 and experienced more delays going through customs with its staffing depleted from the federal government shutdown.

    It was the latest airport tarmac debacle and one that left passengers, many who live in the Bay Area, rattled. The incident also appears to have violated the U.S. Passenger Bill of Rights, which provides international flights a maximum of four hours on a tarmac before the airline must allow passengers to deplane. Airlines face steep fines of $27,000 per stranded passenger if found in violation, and Kelly said there were more than 100 people on board.

    In the end, two men from Flight 662 were arrested for being unruly — although they were later released without being charged — and a woman was treated for breathing problems, Kelly said. Passengers began to panic the longer the plane sat on the tarmac....."

    [​IMG]
    Ivan Garcia, right, his girlfriend Desiree Jimenez, left, and their daughter Destiny Garcia, 6, make their way through Oakland International Airport after finally being able to get off their flight in Oakland, Calif., on Thursday, Jan. 10, 2019. An Aeromexico flight from Guadalajara to San Francisco was diverted to Oakland due to weather and passengers were kept on the plane for almost four hours. (Anda Chu/Bay Area News Group)


    Richard
     
  2. AJCts411

    AJCts411 TUG Member

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    Unlawful arrest..litigate, charge the pilot and crew for unlawful containment. The cavalier attitude of confining passengers by the airlines should be countered with a huge over reaction to finally end this madness. 4 hours on the tarmac is excessive, 4 hours WITH engines running, air on, sufficient water and services should be mandatory. Maybe then, with the cost of the idling engines (maintenance and fuel)would the airlines decide it would be cheaper to let the passengers off. Yes, certain things like weather are uncontrollable, but don't tell me they didn't know when the plane landed or boarded that they did not know.
     
    klpca likes this.
  3. SmithOp

    SmithOp TUG Member

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    US Customs shares some fault due to the shutdown, international arrivals at the wrong airport probably take time to process, but they should let passengers deplane and use a waiting area in the terminal.


    Sent from my iPad using Tapatalk Pro
     
  4. Talent312

    Talent312 Tug Review Crew: Rookie TUG Member

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    I one waited an hour on a plane for ~ an hour, when arrival was delayed and no gates were available. Another time, we sat on the floor in customs for ~45 minutes waiting on luggage delayed by a storm.

    It seems to me, that airports could do a much better job of handling arrival issues. To allow passengers to deplane they could use a spare holding area, an airplane hanger, or even just a fenced in area with porta-potties, and have folding chairs on stand-by.
     
    Last edited: Jan 12, 2019 at 11:29 AM

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